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SA
SouthEast Alaska Regional Health Consortium
Program Manager - Long Term Care
Career Insights for Healthcare Program Manager
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Based on Alaska data
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What they do
A Healthcare Program Manager manages ongoing program activity, or a group of related projects, for a healthcare company or organization. May work in healthcare directly, or work in other operational roles which support the healthcare program.
$103,804 / year median in Alaska
Job Description
Pay Range:
Pay Range:
$36.46- $51.
Investigations:
Key member in investigations; adverse event reports, employee injury reports and complaints. Performs root cause analysis and recommends corrective action plans. Prepares necessary and/or required reports according to department guidelines. Manages system for orientation and onboarding of employees. Participate in the development, implementation and maintenance of training modules, documents, materials, and training timelines. Oversight of supplies maintenance and volumes tracking, within budget. Function as a member of the Care Coordination team which may include assisting residents with documentation and forms including but not limited to, applications to various services/agencies, Medicaid applications, entitlement programs, eligibility issues, advance directives, power or attorney and guardianships. Coordinates and submits all state documentation required for LTC authorizations and re-authorizations. Oversight of submitting/scanning medical records into the electronic record system. Member of multidisciplinary team and its functions. Maintains confidentiality regarding administrative and resident issues. Able to demonstrate tact, patience, and reliability in support of resident care. Oversight of resident medical appointments and schedule per regulatory guidelines. Communicates effectively with healthcare providers and care team. Coordination of staff scheduling and call schedule. Responsible for chart audits for compliance. Conducts regulatory and policy review and updates in coordination with DON and Administrator. Monitors and investigates data for performance trends and reports findings to the team and identifies areas for improvement. Other Functions Will be a backup driver for the resident van. Supervisory Responsibilities N/A Education, Certifications, and Licenses Required Bachelor's degree in business administration, nursing, or a health-related field 4-6 years of relevant healthcare experience may be exchanged for a degree Basic Life Support (BLS) certification within 6 months of hire and biannually thereafter. Certified Professional in Healthcare Quality (CPHQ) obtained within a year. Driver's license Experience Required 3-5 years of office experience with administrative and project oversight in a healthcare facility Or at least 2 years of demonstrated progressive, relevant experience that includes project coordination, development, and/or management.Knowledge, Skills, and Abilities:
Knowledge of:
General office procedures. Quality improvement activities. Facility staffing and scheduling. Advanced word processing and spreadsheet applications. Creative mechanisms for the dissemination of information and receipt of customer feedback.Skills in:
Strong, clear, and strategic communications to diverse audiences- both written and verbal.
Ability to:
Adapt to consistently changing healthcare environments and organizational demands. Assist in leading CMS survey teams and processes. Enter and retrieve resident data accurately. Verbally communicate finding with healthcare team. Competently maintain a clean work environment with proper infection control measures including equipment cleaning. Work cooperatively with others by establishing and maintaining interpersonal relationships with residents, visitors, and other healthcare team members. Ensure confidentiality of resident information.Computer Skills:
Highly proficient in Microsoft Office Products includingWord, Excel, and PowerPoint Travel Required:
Must be able to travel 10% of the time.Safety and Risk Management Responsibilities:
Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must lift and/or move 50 lbs.Work Environment:
The noise level in the work environment is usually moderate.Required Certifications :
Basic Life Support (BLS)- American Heart Association, Certified Professional in Healthcare Quality
- National Association for Healthcare Quality, Driver License
- State of Alaska If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!