Location:

Miami Fl, 33185

Pay:

Starting at $18.00 per hour

Employment Type:

Full-Time Join Our Growing Healthcare Team Personal Care Services, Inc. is seeking a highly organized, professional, and motivated Healthcare Operations Coordinator to support both our Medicaid Waiver Provider Agency and our growing Nurse Registry . This is a long-term career opportunity for someone with previous experience in the home healthcare industry who is passionate about delivering outstanding customer service and helping a growing organization succeed. Key Responsibilities Serve as the primary point of contact for clients, caregivers, referral sources, and case managers. Answer incoming phone calls and respond to emails professionally and promptly. Coordinate caregiver schedules and assist with client staffing. Maintain accurate electronic records and ensure documentation is complete and organized. Assist with client intake, onboarding, and administrative processes. Support daily office operations and collaborate with management on special projects. Help improve office workflows and operational efficiency. Provide administrative support for both the Medicaid Waiver Provider Agency and the Nurse Registry. Qualifications Previous experience working for a Nurse Registry, Home Health Agency, or Medicaid Waiver Provider Agency is required. Fluent in English and Spanish (spoken and written). Excellent communication and customer service skills. Strong organizational, multitasking, and problem-solving abilities. Professional, dependable, and detail-oriented. Comfortable working in a fast-paced environment. Proficient with Microsoft Office, Google Workspace, and standard office software. Experience using AI tools (such as ChatGPT, Microsoft Copilot, or similar) to improve productivity, communication, document creation, and workflow efficiency is strongly preferred. Quick learner with the ability to adapt to new technology and software platforms. What We're Looking For A positive, team-oriented professional with an excellent work ethic. Someone who enjoys building relationships with clients and caregivers. A self-starter who takes initiative and can work independently. A candidate seeking a long-term career , not just a temporary position. Someone who embraces technology and continuously looks for ways to improve processes and efficiency. What We Offer Starting pay of $18.00 per hour Stable, full-time employment Opportunities for professional growth as our organization expands Supportive and collaborative work environment The opportunity to play a key role in the continued growth of both our Provider Agency and Nurse Registry If you have healthcare administrative experience, excellent organizational skills, and a passion for delivering exceptional service, we encourage you to apply today. We are looking for someone who wants to grow with our company and make a lasting impact.

Pay:

From $18.00 per hour

Work Location:

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