Resident Care Manager Ativo Senior Living of Albuquerque Albuquerque, NM Job Details Full-time $25 - $27 an hour 8 hours ago Qualifications Electronic health records (EHR) management English Working with seniors Emotional support for patients Older adults Emotional safety support Care facility administration Infection control regulations Health information management Productivity software Experience working with individuals with physical disabilities Managing patient records Customer service problem-solving Full Job Description

POSITION SUMMARY

The Resident Care Manager coordinates and oversees the daily care activities while collaborating with healthcare professionals and ensuring the well-being of residents in the Community.

RESPONSIBILITIES

Include but are not limited to the following: Oversee, manage, and train staff on quality day-to-day operations of resident care services. Develop and implement care plans for residents in collaboration with healthcare professionals and families. Participate in interdisciplinary team meetings to discuss resident progress and make recommendations for care adjustments. Address inquiries and concerns from residents and their families, providing support and guidance as needed. Coordinate with healthcare providers, therapists, and other specialists to address residents' medical and emotional needs. Monitor medication management and administration to ensure safety and effectiveness. Complete all assigned duties, as directed by management or community leadership, adapting to changes in resident needs, staffing and working conditions, as necessary. Be aware of and report all hazardous conditions and equipment to the Health Services Director or Administrator. Communicate complaints, suggestions, and concerns, as necessary. Handle scheduling, staffing assignments, and coverage for shifts to maintain adequate staffing levels. Ensure compliance with regulatory standards and guidelines related to Assisted Living and resident care.

Supervisory Responsibility:

Yes.

QUALIFICATIONS

Education & Experience:

An Associate's degree or equivalent work experience. At least 3 to 5 years of experience in a similar role or in a related healthcare management position.

Knowledge, Skills & Abilities:

Exceptional communication skills in English, enabling effective interaction with resident sand staff through both verbal and written means. Proficient with electronic health record software. Proficient in various software programs like Microsoft Word, Excel, Google, and adept with handheld devices and provided software. Understanding of basic healthcare principles/practices, safety & infection control measures. Awareness of common health conditions affecting older adults. Ability to provide physical assistance and support to residents with mobility challenges. Proficiency in maintaining accurate records and documenting observations. Capability to remain calm and compassionate in challenging situations, with a pleasant demeanor. Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next. Maintain ongoing education and training, attending all departmental & in-staff services as required.