Overview Make a Difference Every Shift Are you passionate about helping others live more independently while leading by example? As a 2nd Shift Direct Support Professional Team Lead , you'll play a key role in supporting adults on their recovery journey by providing compassionate care, coaching, and leadership in a safe and supportive environment. This is more than a caregiving role. You'll help individuals build confidence, develop life skills, and achieve meaningful goals while ensuring they receive the support they need to thrive both at home and in the community. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities As a Team Lead, you'll provide direct support while serving as a resource for your team throughout the shift. Every day brings new opportunities to make a positive impact by: Building trusting relationships and supporting clients in achieving their recovery and independence goals. Providing hands-on assistance with daily living activities while encouraging clients to do as much as possible on their own. Creating a safe, structured, and welcoming environment where clients feel respected and supported. Monitoring client progress and communicating important observations to supervisors and the treatment team. Advocating for clients during appointments, community outings, and other activities. Safely administering medications after completing required training. Transporting clients to appointments, community activities, and other treatment-related destinations. Completing accurate documentation, medication records, and incident reports in a timely manner.

Qualifications Education:

High School diploma or GED Required. Associate's Degree in Social Services or related field preferred.

Experience:

Experience working with individuals living with mental illness or behavioral health needs. Previous experience in a direct support, residential care, behavioral health, or human services setting. License(s)/Certification(s): Maintain a valid driver's license when driving any vehicle for work-related reasons. Adult CPR, First Aid and Mandatory Dependent Adult Abuse certification. Successful completion of a Medication Management course that is approved by the Iowa Department of Inspections and Appeals and/or HCBS, within six-months of hire.

Knowledge/Skills/Abilities:

Ability to speak, read and write fluent English. Ability to read and comprehend common terminology of the mental health field. Ability to solve practical problems and deal with a variety of variables. Must possess good interpersonal skills and ability to work under pressure. Ability to remain emotionally neutral when intervening with clients. Ability to establish and maintain boundaries with clients. Must enjoy working with people.

Other:

Support and abide by departmental and agency policies and procedures. Perform job in safe manner, insuring safety for self, team members and residents. Perform other duties as assigned.