Patient Care Assistant (PCA)

Memorial Hermann Surgery Center Southwest is seeking a compassionate and detail-oriented Patient Care Assistant (PCA) to join our Pre-Operative (Pre-Op) team. Our center provides high-quality, patient-centered surgical care in a safe and efficient environment. The PCA plays a vital role in supporting nurses and the surgical team by ensuring patients are prepared for their procedures and receive exceptional care throughout the pre-operative process. This role requires strong communication, patient-focused service, and the ability to work collaboratively in a fast-paced setting. Responsibilities Assist patients with pre-operative preparation, including vital signs, medical histories, and documentation. Provide emotional support and guidance to patients and families before surgery. Prepare exam rooms and ensure all necessary equipment and supplies are ready for patient care. Transport patients to and from pre-op and post-op areas as needed. Assist nursing staff with procedures under supervision, following established protocols. Maintain a clean, safe, and organized environment in patient care areas. Document patient information accurately in the electronic medical record (EMR). Observe and report changes in patient condition to nursing staff. Requirements High school diploma or equivalent required; CNA certification preferred. Previous experience in patient care, healthcare, or surgical settings preferred. Basic knowledge of medical terminology and pre-operative procedures. Ability to follow directions, adhere to protocols, and maintain patient confidentiality (HIPAA). Strong communication, interpersonal, and teamwork skills. Ability to stand, walk, and assist patients for extended periods. What We Offer We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status: Medical, dental, vision, and prescription coverage Life and AD&D coverage Short- and long-term disability options Flexible financial benefits including FSAs and HSAs 401(k) with access to retirement planning Paid holidays and vacation Who We Are Memorial Hermann is committed to providing high-quality, patient-centered surgical care. Our inclusive culture values diversity, nurtures individual contributions, and supports our teams in delivering excellent outcomes for every patient.

Required Skills:

Patient-focused care and strong bedside manner Ability to take vital signs and perform basic patient assessments Attention to detail and accurate documentation Time management and organizational skills Effective teamwork and communication

Required Experience:

Previous experience in a hospital, surgical center, or clinical environment Experience assisting with patient care, pre-op procedures, or surgical preparation Familiarity with electronic medical records systems preferred