Current Fort Bend County Employees (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources. Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Greets and serve clients that call or come into the office to inquire about program guidelines. Responds to telephone calls or directs to appropriate person. Assists clients with completing applications correctly and informs clients of other assistance available. Prepares, distributes, and verifies documents and inputs data into the computer database. Reviews applications and collects necessary documents; assists staff when reviewing applications. Processes all incoming mail and faxes; makes copies of applications, runs monthly and weekly reports and distributes to necessary providers. Mails out recertification appointment letters and applications and manages appointments for staff. Learns, remains educated and up to date on program handbook and guidelines. Reviews documented information submitted; qualify or disqualify applicants in accordance with state and county guidelines and maintain HIPAA compliance regulations. Explains program guidelines, obtain forms and give directions when necessary. Runs active client lists weekly and faxes to mandated providers. Assists other employees with duties when needed, performs other duties and special projects as assigned. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

MINIMUM JOB REQUIREMENTS

High School Diploma/GED. Associates degree preferred. 1 year job related work experience. Good computer and typing skills (Min. 35 wpm). Excellent customer service and interpersonal skills; the ability to deal effectively with others. Strong verbal and written communication skills. Good organizational skills and the ability to prioritize own work and ability to complete assigned tasks within tight deadlines. Bilingual preferred.

STARTING SALARY RANGE

$15.30 - $18.25 hourly based on qualifications

CLOSING DATE

Upon filling position All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits. Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation. Fort Bend is ranked as one of the fastest growing counties in the nation. We have capitalized not only on the creed of real estate: location, location, location, but also on the "quality of life" that is so sought after by families looking for the right place to call "home". Fort Bend County is looking for motivated people that love coming to work, dare to do their best, want to work with like-minded people, and help change the community.