Under the general supervision of the Laboratory Supervisor in conjunction with the Manager of Laboratory Services, is responsible for assisting in the overall operations of the Clinical Laboratory to promote efficient, high quality outcomes.

Position Function and Duties:

Quality:

• Participates in the Laboratory Quality Control (QC), Quality Assurance (QA) and Quality Improvement (QI) policies and projects
• Perform CLIA waived testing in accordance with regulations and department best practices as trained and deemed competent
• Perform pre-analytical sample processing within the Chemistry, Hematology and Microbiology sections as trained and deemed competent
• Maintains competency as required by CLIA regulations and Laboratory policy
• Assures quality of care by adhering to hospital and Laboratory policies and procedures

Clerical:

• Performs Outpatient Laboratory Registrations to include (but not limited to): new patient profiles, consent to treat, insurance verification and diagnosis/ICD-10 entry.
• Performs Physician Laboratory order review for completeness and medical necessity.
• Performs electronic and/or manual order entry and reviews any ABNs with patients
• Performs preparation, distribution, storage and retrieval of Laboratory reports
• Performs Reference Laboratory result/report processing
• Performs phlebotomy/clerical supply inventory and maintains appropriate supply levels on the shelves and in the phlebotomy tray

Specimen Collection and Processing:

• Obtains patient samples in accordance with regulations and best practices
• Provides age appropriate instructions to patients for optimal specimen collection and sample
• Ensures proper sample labeling including two unique identifiers
• Performs appropriate sample processing based on requested tests including sample quality assessment, centrifugation, separation and proper storage as needed
• Performs Reference Laboratory procedures for clinical and anatomical samples including sample processing, ordering and sending out samples utilizing manual, interfaced and online mechanisms to the

Reference Laboratory Phlebotomy:

• Performs venipuncture in accordance with regulations and best practices
• Performs capillary blood collection in accordance with regulations and best practices.
• Performs venipuncture and capillary collections utilizing age appropriate technique
• Provides information to the patient within the scope of their practice, referring technical questions to the appropriate Supervisor, Manger, Medical Director or patient's physician

Organizational Expectations:

Attendance:

Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift

HIPAA:

facilitates to maintain patient confidentiality

• Internal communication: contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respect
• Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.

Safety:

Practices workplace safety daily

Employee Engagement:

• Actively participates in all hospital Service Excellence initiatives and trainings
• Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes
• Completes all required annual education on or before the due date

Knowledge Skills and Abilities:

Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.

• Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers
• Ability to effectively manage considerable mental stress
• Ability to express or exchange ideas by means of the spoken word
• Ability to receive detailed information through oral communication
• Ability to communicate effectively with co-workers and convey information in a clear, concise and accurate manner
• Familiarity with computer and other business machines

Qualifications:

Education:

Proof of H.S. Graduate, Graduate of an Accredited Phlebotomy, CA or MA or equivalent program

Job License and Certification:

PBT(ASCP) or MLA(ASCP) preferred BLS (Basic Life Support) certification required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.