RN/LPN Triage - Internal Medicine - Mayfaire - Full Time

About Wilmington Health Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

The RN is responsible for delivering quality patient care through the nursing process of assessment, planning, implementation and evaluation.

Essential Duties/Responsibilities:

Maintains patient confidentiality Performs telephone triage as needed Taking complete, accurate messages from patients and relaying them to appropriate physician Schedules, coordinates and reschedules all patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities) Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention Documents assessment and interventions thoroughly and concisely Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians Uses computer system efficiently and accurately. Oversees LPN's and MA's Performs specialty procedures as trained and as needed, as well as assisting M.D.

with patients in office:

IV therapy Injections Chemotherapy education Bone marrow biopsies EKG Port access Performs other duties and projects as assigned.

Other Duties:

As directed by department manager

QUALIFICATIONS

Required :

North Carolina or Compact RN license Associate or Bachelor's Degree in

Nursing BLS/CPR Certified Preferred:

One year clinical nursing experience

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6

• 2.5 hrs/day) Frequently (2.6
• 5.5 hrs/day) Continuously (5.6
• 8.

0 hrs/day) Physical Demand Required? Frequency Standing Continuously Sitting Frequently Walking Continuously Kneeling/Crouching Rarely Lifting Rarely Registered Nurse (RN) Clinical Competencies General Customer Service Professionalism/Integrity/Responsibility Teamwork/Process Focus Dependability/Punctuality Interpersonal Relationships/Communication Judgment/Decision Making/Problem Solving Quality/Quantity Initiative Safety/Housekeeping Organizational Skills/Time Management Med/IV Computer Knowledge/Skills Procedures Triage

• Phone and Face to Face Specimen Collection Assessment Skills Documentation Equipment Maintenance