WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Position Purpose:

To provide each guest with excellent customer service,massages and body treatments.

Essential Functions:

Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. Administer expert massage and body treatments for various purposes and needs and in the specific time frame given. Provide consistent professional treatments as directed in training classes and accepted certification practices Properly care for equipment and product used Communicate and describe in an articulate manner the spa offerings Compare and contrast the different services on the menu Recommend and up-sell services at the spa facility on property Handle guest questions and concerns with professionalism and courtesy Respond to guest requests immediately, accurately, and appropriately Understand the importance of and committed to continuing education Works unsupervised for extended period of time Uphold all protocols for set-up and cleanliness of treatment rooms Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures Maintains well-maintained spa appearance, cleanliness of facility and workspace Comfortable around guests who may be in a state of undress Perform other tasks as assigned by Manager or Assistant Manager Ability to troubleshoot and problem solve problems in fast paced environment

Other:

Regular attendance is essential to the successful performance of the position Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility Must comply with rules and regulations for the safe and effective operation of the facility Maintains a friendly pleasant and professional demeanor and appearance at all times Adheres to

MS State Board of Massage Therpiast Rules and Regulations Qualifications:

Massage Therapy License or Permit Able to administer treatments to male and female guests in a professional manner. Understand and follow Blood Born Pathogen procedures Excellent, reading writing and oral proficiency in the English language Must be able to stand up to 9 hours per day Length of time of these tasks may vary Able to lift 15lbs occasionally Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity Must be able to operate office equipment such as computers, online booking platforms, printer, and two way radio

Summary:

This job description in no way implies that these are the only duties to be performed by the team members occupying this position. Team members will be requested to perform other job-related duties assigned by management. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.