Overview Acts as collaborative member of the clinical team in providing continuity of and quality patient care. Responsible for registration, insurance verification, scheduling, and answering of telephone. Initiates patient care assessments, gathers vital signs, prepares patient and exam room for procedures, and collects specimens. Provides patient education and support as needed to assist physician, patient and family. Returns patient phone calls.

Qualifications Education:

High school diploma or GED required. Must be a Certified Medical Assistant.

Experience:

Minimum of one year clinic experience in clinic setting. Phlebotomy experience preferred. Previous customer service experience preferred. Typing, word processing, computer, and telephone skills preferred.

Additional Skills/Abilities:

Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Must be able to use computer, fax machine and copy machine. Must be detail oriented and work well in a team environment. Experience with

GPMS/EMR

is desired. BCLS must be received within the orientation period. About Us Build your career with us At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you'll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek's America's Greatest Workplaces in Health Care 2026 and Forbes' America's Best-in-State Employers 2025. Huntsville Hospital is the region's primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama's Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings. Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U.S. Army Partnership for Your Success (PaYS) Program.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about

Huntsville Hospital Health System:

Careers :

https://careers.hhsys.org/careers-home

Benefits :

https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/

Education & Professional Development :

https://www.huntsvillehospital.org/education

Life In Huntsville :

https://www.huntsvillehospital.org/about-huntsville-al