Administrative Assistant / Medical Records

About Us:

We are a multi-provider gastroenterology practice in Mesa, AZ, committed to providing exceptional, patient-centered care. We are seeking a friendly and organized Administrative Assistant to serve as the first point of contact for our patients and support the smooth operation of our front office.

Position Summary:

The Administrative Assistant is the face of our practice, responsible for patient check-ins, check-outs, phone communication, and general front office coordination. The ideal candidate is service-oriented, professional, and excels in a fast-paced healthcare environment.

Key Responsibilities:

Greet patients and visitors in a courteous, welcoming manner Check in/out patients and verify insurance and demographic information Collect copays and patient balances, issuing receipts accurately Answer multi-line phones, respond to inquiries, and route messages appropriately Prepare patient charts and documentation for upcoming appointments Assist with administrative tasks including filing, scanning, and faxing Monitor waiting area and maintain cleanliness and organization

Qualifications:

High school diploma or equivalent required At least 1 year of front office experience in a healthcare setting Knowledge of medical insurance processes and HIPAA compliance Excellent communication and customer service skills Proficiency in Microsoft Office and EHR software Bilingual (English/Spanish) preferred

Some Medical Records Benefits:

Competitive compensation (DOE) Paid time off & holidays Health, dental, and vision insurance options Supportive and team-oriented work environment How to

Apply:

Please submit your resume and a brief cover letter highlighting your relevant experience and why you'd be a great fit for our team.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person