Organization:

PAMF-Palo Alto Medical Foundation SCD Position Overview:

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

EDUCATION

HS Diploma:

High School Diploma or General Education Diploma (GED)

Other:

Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) OR Completion of Sutter Health on-the-job training in medical assisting equivalent to one year

CERTIFICATION & LICENSURE

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE

1 year of recent relevant experience.

SKILLS AND KNOWLEDGE

General knowledge of various medical procedures, views, and equipment. Basic understanding of human anatomy, physiology, pathology, and medical terminology. Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR). Ability to

prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Days Schedule:

Full Time Shift Hours:

8 Days of the

Week:

Monday•

Friday Weekend Requirements:

As Needed Benefits:

Yes Unions:

No Position Status:

Non-Exempt Weekly Hours:

Employee Status:

Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.68 to $40.85 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package. Working at Sutter Health Sutter Health values and supports the unique talents and strengths that each employee brings to our organization. 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