Medical Staff Assistant

Job Description

JOB TITLE

Medical Staff Assistant

GENERAL SUMMARY OF DUTIES

Responsible for performing or assisting with a variety of tasks in a clinical setting including: patient preparation, physical and drug screen collection, sterile techniques, instrument care, medications and injections procedures. Communicates with patients, physician offices and testing facilities.

SUPERVISION RECEIVED

Clinical Office Manager

ESSENTIAL FUNCTIONS

1. Clinical duties include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the examination. 2. Perform routine administrative and clinical tasks to keep the offices of physicians, and other health practitioners running smoothly. 3. Instruct patients about medications 4. Prepares exam rooms for patient visits; measures vital signs, data collection and appropriately documents information. 5. Document current medications and prescriptions that need to be renewed. 6. Instructs patient how to prepare for the physician (assisting as necessary). 7. Anticipates/sets up special equipment and/or supplies needed for the visit. 8. Alerts the physician when patient is ready and communicates pertinent clinical information. 9. Assists patient through check-out process when visit is complete. 10. Cleans and prepares room for next patient. 11. Responds to needs to expedite visits and keep on schedule. 12. Assists the physician with patient care during the visit. 13. Adheres to hand hygiene and standard precaution guidelines. 14. Provides care appropriate to age group of patients in practice setting and documents data per practice protocols age-appropriate vital signs measurements. 15. Perform other duties as required.

EDUCATION

1. High school diploma or equivalent 2. Prior health care experience and/or training is preferred.

KNOWLEDGE

1. Knowledge of clinic policies and procedures. 2. Knowledge of computer systems, programs and spreadsheet applications. 3. Knowledge of medical terminology.

SKILLS:

1. Skill in gathering and reporting claim information. 2. Skill in written and verbal communication and customer relations. 3. Skills in working with Windows based software systems

ABILITIES

1. Ability to work effectively with patients, medical staff and external agencies. 2. Ability to deal courteously with internal and external customers. 3. Ability to accurately, efficiently and professional perform in a complex and busy health care environment. 4. Ability to work independently as well as an integral part of the patient care team. 5. Ability to prioritize multiple tasks and effectively handle high volume of interactions required. 6. Bilingual (Spanish) a plus.

PHYSICAL/MENTAL DEMANDS

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS

Normal busy office environment with much telephone work. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.