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Adventist Health

Referral Associate - AHPN Full time, Day Shift

Entry-Level JobVerifiedNo experience needed

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What they do

A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.

$48,698 / year median in California

+15% projected growth

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Job Description

Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe.
Job Summary:
Coordinates and completes referrals including acquiring and verifying third party information, obtaining and arranging appointments and tracking. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience:
Preferred Licenses/Certifications:
Certified Nurse's Assistant (CNA), Medical Assistant (MA), or medical terminology course:
Preferred Essential Functions:
Communicates with ordering providers and nursing regarding insurance authorizations, denials, peer-to-peer review requests and scheduling difficulties with referrals to providers. Takes telephone requests for authorizations. Prepares referral requests. Informs patients of appointment information and instructions. Maintains electronic health record (EHR) referral documentation to reflect actions on specific referrals (including adding incoming referrals that were not generated from the electronic health record (HER)). Maintains referral resource document. Schedules referral appointments with appropriate department or referred to provider. Tracks referral patient compliance and communicate with referring provider as necessary regarding patients refusing service and patients not showing up to a referral appointment. Submits retroactive authorization requests as needed. Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify.
Visit https:
//adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.