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Front Desk Receptionist/Medical assistant Bilingual (English/Spanish)
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MP Healthcare
Avon Park, FL (In Person)
$38,480 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and compassionate Bilingual Front Desk Receptionist/Medical Assistant to join our healthcare team. This vital role combines front desk responsibilities with medical assisting duties, ensuring a seamless patient experience from check-in to treatment support. The ideal candidate will be fluent in both English and Spanish, demonstrating excellent communication skills, a proactive attitude, and a passion for patient care. This paid position offers an exciting opportunity to work in a fast-paced medical environment where your organizational skills and medical knowledge will make a meaningful difference in patients' lives. Responsibilities Greet and assist patients promptly and professionally in both English and Spanish, ensuring a welcoming environment. Manage patient check-in and check-out processes efficiently, including verifying insurance information and updating electronic health records (EHR) systems. Collect patient vital signs, medical histories, and current medications during intake to support accurate diagnosis and treatment planning. Schedule appointments, follow-up visits, and coordinate referrals while maintaining clear communication with patients and healthcare providers. Support clinical staff by preparing examination rooms, assisting with basic procedures, and handling specimen collection when necessary. Maintain accurate documentation of patient interactions, medical records, ICD coding, and other administrative tasks with attention to detail. Ensure compliance with HIPAA regulations and uphold the highest standards of patient confidentiality at all times. Requirements Fluency in both English and Spanish is essential; excellent verbal and written communication skills are required. Previous experience as a front desk receptionist or in a similar role is preferred Previous experience as medical assistant preferred. Maintain a clean and organized front desk area Strong organizational skills with the ability to multitask and prioritize tasks effectively Assist with administrative tasks such as filing, data entry, and photocopying Assist providers in obtaining patient medical information to prepare for visit. Excellent typing skills and computer literacy, including proficiency in Microsoft Office Suite Exceptional phone etiquette and communication skillsPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.