Job Description Help for Job Description. Opens a new window. The Medical Assistant is responsible for providing basic care to patients following established standards and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
• Escorting patients to exam/procedure rooms. Observes, records and reports patient observations and reactions to drugs and treatments to providers.
• Assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collecting patient history including current medications, allergies, symptoms, etc.
• Provide patient care as directed by the provider; this may include screenings, treatments in accordance with established standards.
• Assisting providers with various procedures as needed.
• Documents in the Electronic Medical Record and relays information/instructions to patient/family. Documents all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data.
• Answering patient phone calls and messages, acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned which may include filing or sending medical records to a patient or referral provider, appointment scheduling.
• Collection and handling of lab specimens following established standards and practices. Adhere to infection control safety guidelines, maintaining equipment, instruments, and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.