A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.
Part-Time Medical Receptionist / Front Desk Coordinator (Afternoon/Evening Shift)
Location:
Clearwater, FL (other listings below)
Employment Type:
Part-Time Schedule Monday-Friday 3:00 PM - 7:30 PM Additional hours may be available to cover vacations, sick leave, and office needs Job Summary Learning to Achieve Wellness is seeking a friendly, dependable, and patient-focused Medical Receptionist to join our growing psychiatric and behavioral health practice. This is an in-person evening position that serves as the face of our office, providing exceptional customer service while ensuring smooth front office operations. The ideal candidate enjoys working with people, thrives in a fast-paced environment, communicates professionally, and takes pride in creating a welcoming experience for every patient.
Responsibilities:
Patient Reception & Customer Service Welcome patients, families, and visitors with a warm, professional attitude Create a positive first impression by providing outstanding customer service Check patients in and out for appointments Maintain patient confidentiality and HIPAA compliance Keep the reception area clean, organized, and welcoming throughout the shift Communication Answer incoming calls for multiple office locations promptly and professionally Respond to patient text messages through the office communication system in a timely manner Monitor and return voicemail messages promptly Communicate effectively with providers, medical assistants, therapists, coordinators, and office leadership Contact pharmacies regarding prescriptions, refill requests, and medication questions when appropriate Scheduling & Administrative Duties Schedule new and established patient appointments Print daily provider schedules and required patient paperwork Print
E-FORCSE
reports for providers as needed Process incoming and outgoing faxes Complete work notes, school notes, and other patient documentation requests Scan and upload documents into the electronic medical record Financial Responsibilities Collect copays, coinsurance, outstanding balances, and past-due amounts Assist patients with payment plans when appropriate Accurately document daily collections Balance daily receipts and maintain accurate financial records Assist with weekly bank deposits as assigned Work closely with the billing department regarding patient account questions Team Collaboration Work closely with providers, medical assistants, and leadership to ensure excellent patient care Assist coworkers during busy periods Help cover lunches or front desk responsibilities when needed Maintain flexibility and a positive team attitude Qualifications High school diploma or GED required Previous medical receptionist or healthcare front desk experience preferred Psychiatric or behavioral health experience is a plus Strong customer service and communication skills Excellent phone etiquette Comfortable using computers and electronic medical record (EMR) systems Ability to multitask in a fast-paced environment Dependable, organized, and detail-oriented Preferred Skills Medical office experience Insurance verification and collections experience Knowledge of medical terminology Experience with psychiatric or behavioral health practices Bilingual candidates are encouraged to apply What We Offer Competitive hourly pay based on experience Flexible part-time schedule Opportunities for additional hours Supportive and collaborative work environment Opportunity for career growth within a rapidly expanding behavioral health organization What We're Looking For We are looking for someone who: Loves helping people Enjoys working in a team environment Is dependable and punctual Maintains a positive attitude under pressure Takes pride in providing exceptional customer service Is committed to helping patients feel welcomed and supported from the moment they walk through our doors How to Apply Please submit your resume to: HR@LTAW.net Join Learning to Achieve Wellness and become part of a compassionate team dedicated to improving lives through exceptional behavioral healthcare. As the first person our patients meet, you'll play a vital role in creating a positive and welcoming experience every day.
