FT Front Desk Medical Assistant

FT Front Desk Medical Assistant Garcia-Estrada, M.D., Kidney Associates Little Havana, FL Job Details Full-time $18 - $22 an hour 19 hours ago Benefits Paid time off Qualifications Medical scheduling Administrative experience Medical administrative support Attention to detail Patient interaction Full Job Description Overview We are seeking a dedicated and detail-oriented Full-Time Front Desk Medical Assistant to join our nephrology team. This vital role involves providing exceptional patient service, supporting clinical operations, and ensuring smooth administrative workflows within a busy medical environment. The ideal candidate will possess a strong foundation in medical administrative support, patient care, and clinical procedures. This position offers an opportunity to contribute to high-quality healthcare delivery in a dynamic, fast-paced facility. Responsibilities Greet patients warmly upon arrival. Check patients in and out for appointments. Answer incoming calls promptly and professionally. Route calls to the appropriate department or staff member. Provide necessary forms and assist with their completion. Obtaining referrals & authorizations Verify insurance coverage and eligibility before appointments. Collect co-pays, deductibles, co-insurance, surgical fees and any outstanding balances at check-in or check-out. Accurately enter and update patient information in the EMR/EHR. Scan and upload documents such as referrals, ID, and insurance cards. Schedule, reschedule, and confirm patient appointments. Follow up on no-shows and cancellations. Charge entry Maintain a clean and organized front desk and waiting area. Monitor and restock front desk supplies as needed. Any other duties as assigned Skills Greeting patients/clients warmly Answering questions professionally Resolving complaints or concerns with empathy Clear verbal and written communication Active listening Proper phone etiquette Answering phones while checking in patients Scheduling appointments while handling walk-ins Managing multiple conversations and tasks simultaneously Punctuality Consistent attendance English /Spanish fluent Office hours : Monday through Thursday 8:30 am to 4:30 pm Friday 8:30 am to 3:00 pm

Pay:

$18.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person