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Marram Health Center of Gary

Front Desk/Medical Assistant

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What they do

A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.

$40,526 / year median in Indiana

+14% projected growth

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Job Description

•MUST
BE A CERTIFIED MEDICAL ASSISTANT
•The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).
VITAL DUTIES AND RESPONSIBILITIES
Provides clerical support for a federally qualified health center. Answers and redirects telephone calls. Maintains medical staff/department schedules and calendars. Performs check-in and check-out of clients. Receives payments from clients for co-pays and payments on account. the department and organization. Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department. Data entry of information using the appropriate format and agency guidelines. Coordinates and communicates information with internal and external customers. Flags client appointments for HAP's Makes appointment reminder calls to new clients. Performs deposit of office cash receipts Contacts, schedules appointments and processes paperwork for referrals. Initiates ROI forms for info requested by medical staff from other providers Scans documents and insurance cards. Coordinates client requests for ROI and form completion. Monitors no-shows/cancellations and sends letters to clients as appropriate Requests/tracks needed health records. Receives, sorts, forwards office mail. Communicates in-patient consultation requests to medical staff. Maintains updated medical staff schedules and on-call calendar. Formulates reports for the department, associated committees and reports as requested. Provides clerical support (copying, collating, form completion) for medical staff. Copies agency-wide e-mail notices for medical staff. Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls. Maintains medical staff/department schedules and calendars. Performs check-in and check-out of clients. Receives payments from clients for co-pays and payments on account. Performs other duties as assigned.
CORE DUTIES AND RESPONSIBILITIES
Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department. Data entry of information using the appropriate format and agency guidelines. Coordinates and communicates information with internal and external customers. Flags client appointments for HAP's Makes appointment reminder calls to new clients. Performs deposit of office cash receipts Contacts, schedules appointments and processes paperwork for referrals. Initiates ROI forms for info requested by medical staff from other providers Scans documents and insurance cards. Coordinates client requests for ROI and form completion. Monitors no-shows/cancellations and sends letters to clients as appropriate Requests/tracks needed health records. Receives, sorts, forwards office mail. Communicates in-patient consultation requests to medical staff. Maintains updated medical staff schedules and on-call calendar. Formulates reports for the department, associated committees and reports as requested. Provides clerical support (copying, collating, form completion) for medical staff. Copies agency-wide e-mail notices for medical staff. Maintains adequate supplies inventory (office, charting, etc.)
EDUCATION & EXPERIENCE
High School diploma or G.E.D. required A certificate or degree from a vocational or technical school preferred. Six months related work experience/training preferred. Phlebotomy skills a must. Please feel free to visit our website at www.porterstarke.org/careers to learn more about our organization.