Medical Assistant

Monday-Friday, 8am -5pm

POSITION SUMMARY

Residents and faculty from the University of Kansas School of Medicine-Wichita's Internal Medicine Department provide patient care through our clinic. As a Medical Assistant, you will play a crucial role on our clinical team, supporting new and experienced providers. We are dedicated to continuous quality improvement while providing high quality, efficient health care to patients. We have an amazing staff that promotes teamwork, supports each other, and engages in how the clinic operates.

ESSENTIAL FUNCTIONS

Rooming patients for providers, including chart prep, chief complaint, HPI, medication reconciliation and obtaining vitals Performing care-related tasks such as administration of immunizations and injections, CLIA-waived lab testing, suture/staple removal, EKGs, wound care and assisting with in-office procedures Responding to telephone calls from patients, pharmacies, and other medical professionals and relaying provider orders and/or results for medications, labs, imaging, and DME Cleaning and stocking exam rooms and sterilizing instruments Participating in clinic process improvement activities and team meetings to ensure efficient operations Performing other duties as assigned

POSITION QUALIFICATIONS

Certificates & Licenses:

Certified Medical Assistant or RMA (Required) Medical Assistants who recently graduated from a Medical Assistant training program must obtain CMA/RMA within 60 days of employment

Education:

High School Graduate or General Education Degree (GED)

Experience:

One to two years medical office experience preferred EHR experience preferred (we use eClinicalWorks) Microsoft Office experience a plus

KNOWLEDGE, SKILLS & ABILITIES

Knowledge Knowledge of medical assisting principles, practices, and procedures (includes vitals, immunizations, medications, in-office lab testing and procedures, and sterilization methods) Knowledge of federal, state and payer regulations and requirements related to medical assistants including patient safety, infection control (Universal Precautions), emergency operations, and patient confidentiality Knowledge of medical terminology and medical documentation principles

Skills:

Skill in time management and prioritizing work Skill in utilizing computerized systems to gather data, analyze results, and make recommendations Skill in customer service and professionalism

Abilities:

Ability to problem solve and make decisions related to medical assisting duties Ability to communicate effectively patients, coworkers, residents, physicians, and external partners Ability to collaborate with leadership to improve clinical care and operations Ability to work well as a team and independently Ability to wear Personal Protective Equipment (PPE) (uniforms, sterile gloves, closed toe shoes) Ability to be prompt and present during scheduled work hours Competencies Performance evaluations are based on the individual's accuracy, accountability, adaptability, communications (oral and written), customer service, attention to detail, initiative, integrity, interpersonal skills, judgement, organization, problem solving, and time management.