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Medical Assistant/Medical Receptionist
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ENT Associates
Elizabethtown, KY (In Person)
$38,480 Salary, Full-Time
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Job Description
Our specialty medical office is seeking an individual who has experience working in a high-volume medical office. The position requires the ability to multitask, be detailed oriented and demonstrate exceptional customer service skills. Excellent attendance is required. We work exclusively within an Electronic Medical Records program so individuals with great computer skills are highly preferred. Please make sure your resume details your experience with any EMR program. Travel between multiple local locations is necessary so reliable transportation is a must. The position is full time, and we offer excellent benefits such as paid holidays, PTO, health/dental/vision insurance, a 401(k) plan and more. We also provide uniforms. Responsibilities include but are not limited to: Obtain medication history and enter all pertinent patient information in EMR Prepare exam rooms and escort patient to exam room for evaluation Assists physician with patient care while in exam room Strong knowledge of medical terminology Ensure a positive experience for our patient Clean instruments and exam rooms after patient evaluation Communicate effectively with all patients and provide timely responses to patient inquiries; document conversations in the EMR Perform audiograms on patient's. Warmly greeting patients and visitors in person or on the telephone Professionally answering or referring inquiries to the appropriate person or parties Completing check-in/out functions as directed Scheduling, rescheduling, appointment reminders, and canceling patient appointments Mailing updated patient forms as appropriate when scheduling Entering and validating patient insurance information for scheduling purposes Daily review of patient accounts for insurance status, patient balances due missing information, etc. Collection of balances due, copay and/or deductibles according to standard practice Sorting, filling, and forwarding of incoming electronic and manual faxes appropriately. Scanning and attaching all pertinent documentation into appropriate patient's medical record Maintaining a clean, orderly work environment Overseeing flow of waiting areas, monitoring patient wait time and communicates delays to patients