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Medical Assistant - Urgent Care (Float Pool)
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What they do
A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.
$37,146 / year median in Louisiana
+17% projected growth
Job Description
View More Jobs Medical Assistant - Urgent Care (Float Pool) Monroe, LA, United States Job Description The Medical Assistant assists in examination and treatment of patients under the direction of a physician. Interviews patients, obtains vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens or swabs obtained for laboratory analysis. Coordinates patient flow, schedules appointments, procedures, tests and referrals. May triage phone calls, "call-in" non-narcotic prescriptions as per provider's direction and frequently communications with patients and their families. Assists with regulatory and compliance needs of the clinic. Works under close supervision of the physician and clinic manager Responsibilities 1. Patient Care a. Properly identifies patient by requesting patient name, DOB prior to any patient interactions. b. Ensures confidentiality of protected patient health information by utilizing safe business practices that support HIPAA regulations. c. Completes and documents patient visit notes accurately which may include but not limited to the chief complaint, past medical and surgical history, family history, vital signs, immunizations, allergies, medications, nutrition and health and wellness issues as directed by physician practice and organizational processes. d. Accurately and safely administers and documents waived testing under the direct supervision of physician. e. Prepares, stocks, and cleans exam rooms and maintains supplies and equipment for patient care. f. Prepares and administers medications according to physician/physician assistant orders and organizational policies and procedures. g. Assists the physician with minor surgical procedures and follows appropriate procedures for obtaining, handling, and processing specimens and cultures. h. Provides basic clinical care measures to all age groups per clinical skills checklist. 2. Coordination of Care a. Coordinates patient flow to ensure physician efficiency includes managing the patient schedule and wait times. b. Instructs patient and/or family regarding diagnostic procedures, medications, nutrition and health/wellness issues using pre-approved forms and information. c. Retrieves and sends requested patient health information to authorized individuals in a timely fashion in accordance with HIPAA regulations and organizational policies and procedures. d. Patients are notified of test results, changes in medications and other alteration in treatment plan as instructed by practitioner within 48 hours of test results. e. Medication prescriptions are called into the appropriate pharmacy as ordered by the physician/practitioner per organizational policies. f. Diagnostic testing as ordered by the physician/practitioner is effectively coordinated and communicated with other healthcare providers regarding patient care per organizational policies and procedures. g. Responds to questions and concerns from patients and/or family in an appropriate manner. 3. Quality a. Understands and adheres to corporate compliance procedures, accrediting bodies standards and the ethical and religious directives when providing care. b. Understands and aware of potential chemical hazards and how to access MSDS information. Understands the correct and prompt actions to take during emergency situations and able to document such events in the electronic safety system timely and effectively. c. Participates in quality improvement initiatives including but not limited to gathering and trending data and actively supporting process changes that foster improved quality of care and process. d. Observes and adheres to all policies and procedures and follow all safety, quality assurance, and infection control standards. e. Utilizes all equipment, supplies, facilities and resources in a prudent and efficient manner in order to ensure efficient departmental operations and the provision of high quality health care services f. Assumes personal responsibilities for continuing education and professional development. 4. Clinical excellence and regulatory compliance a. Works closely with other medical assistants to ensure compliance and competency in documentation standards. b. Assist with oversight of regulatory processes to include performing daily, weekly, and monthly monitoring of logs along with measuring compliance in clinic for such activities. c.