Job Summary Medical Assistants at the Back and Pain Center manage patient flow in a fast paced, outpatient setting while providing excellent customer service. This is a full-time position; Onsite, Monday through Friday with the occasional overtime as necessary. Responsibilities

Patient Intake:

Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. Reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.

Patient Care:

Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice Documents into MiChart within scope of practice.

Administrative and Clinical Workflow Support:

Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms), Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. Required Qualifications

• High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1
• 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Desired Qualifications
• Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).

Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Nursing Specific Info Day Shift

• ability to flex shift between Monday-Friday Hours vary Work Locations The position is located in the Back & Pain Center located at the Burlington Building
• 1 (325 East Eisenhower Parkway; Suite 310, Ann Arbor

MI 48108

). Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. Job Opening

ID 282299

Working Title Medical Assistant Intermediate Job Title Medical Assistant Intermediate Work Location Michigan Medicine

• Ann Arbor Ann Arbor, MI Modes of Work Onsite Full/Part Time Full-Time Regular/Temporary Regular FLSA Status Nonexempt Organizational Group Um Hospital Department MM Anes Back & Pain Ctr Posting Begin/End Date 8/26/2026
• 9/02/2026 Salary $46,342.40
• $67,267.

20 Career Interest Patient Care Services