Lead Medical Assistant

Position:

Lead Medical Assistant Position Type:

Full time

Company:

Eastlake Cardiovascular, P.C.

Location:

St. Clair Shores (SCS) Office Position Overview Eastlake Cardiovascular, PC is seeking a highly organized, experienced, and motivated Lead Medical Assistant to support our fast-paced cardiovascular practice. This role is responsible for leading day-to-day clinical operations, ensuring efficient patient flow, and supporting both providers and team members to deliver exceptional patient care. The Lead MA serves as a key resource for staff, promoting consistency, accountability, and a collaborative team environment while maintaining high clinical and operational standards in a high-volume setting. Position Highlights Full time Monday - Friday schedule (no evenings or weekends) Supportive private practice setting Competitive compensation & benefits including 401(k) Health Insurance (Blue Cross Blue Shield of Michigan) Short-Term Disability Paid Time Off Key Responsibilities Lead and support Medical Assistants in daily clinical operations, workflow, and patient flow Serve as a point of contact for clinical staff, assisting with questions, escalations, and problem-solving Ensure efficient rooming of patients, accurate documentation, and timely provider support Perform clinical duties including vital signs, EKGs, and maintain proper sterile techniques Oversee preparation of exam rooms, ensuring proper stocking, cleanliness, and readiness for patient care Monitor and maintain quality standards, workflows, and compliance with clinical protocols Assist with training, onboarding, and mentoring of new and existing MAs Partner with leadership to identify process improvements and drive efficiency Support staff scheduling coordination and ensure clinic flow remains on track throughout the day Assist with administrative tasks as needed, including documentation, patient communication, and coordination of care Promote a positive, team-oriented culture while addressing concerns proactively Track and maintain inventory for EKG carts and exam rooms Qualifications 3+ years of Medical Assistant experience required; cardiology experience strongly preferred Previous leadership, lead, or mentoring experience preferred Certification as a Medical Assistant (CMA/RMA) preferred Basic Life Support certification (BLS) required Proficiency in EKGs, phlebotomy, and clinical procedures Experience working in a high-volume, fast-paced medical environment Strong knowledge of medical terminology and cardiovascular workflows Experience with electronic medical records (Epic preferred) Excellent communication, organization, and problem-solving skills Ability to multitask, prioritize, and maintain attention to detail under pressure What We Are Looking For A strong clinical leader who leads by example and supports team success A proactive problem-solver who can identify gaps and drive improvements A dependable and adaptable team player who thrives in a fast-paced environment A professional with a patient-first mindset and commitment to high-quality care Someone who can balance leadership responsibilities while remaining hands-on clinically A positive influence who fosters accountability, teamwork, and continuous improvement