Position Summary The Medical Assistant supports the delivery of high-quality, client-centered care by performing clinical and administrative tasks in partnership with primary care and behavioral health teams. Reporting to the Primary Care Provider, this role plays a critical part in ensuring clients are treated with dignity and professionalism while receiving essential health services in a trauma-informed environment. Key Responsibilities Clinical Support Obtain and accurately record vital signs, including blood pressure, pulse, temperature, and respiratory rate Perform phlebotomy and collect other diagnostic specimens, such as urine samples Conduct basic health screenings and support other clinical assessments as directed by medical staff Assist with medical procedures while maintaining infection control standards and client safety Client Interaction and Environment Create a welcoming, calm, and respectful environment for all clients Demonstrate empathy, patience, and professionalism in all interactions, especially with individuals experiencing substance use or mental health challenges Support a trauma-informed approach to care that promotes client autonomy and comfort Communication and Coordination Communicate clearly and effectively with healthcare providers, clients, and interdisciplinary team members Maintain accurate, timely, and professional clinical documentation Uphold strict client confidentiality and comply with all healthcare regulations Training and Compliance Complete all required LifeHouse training courses, including: Health Insurance Portability and Accountability Act (HIPAA) Incident Reporting Professional Boundaries Cultural Awareness and Competency Universal Precautions Crisis Prevention and Intervention (CPI) Mental Health First Aid Additional assigned training related to clinical compliance and best practices

Position Requirements Minimum Qualifications:

Medical Assistant certification or equivalent clinical training Proficiency in phlebotomy and specimen collection Experience working with individuals who have substance use or mental health challenges Ability to communicate effectively and work within a team environment Basic knowledge of medical terminology and clinical documentation standards Commitment to uphold confidentiality and ethical conduct in all areas of care

Preferred Qualifications:

Experience in a primary care or behavioral health setting Bilingual (English/Spanish) Familiarity with trauma-informed care practices

Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Application Question(s): Do you have certification as a Medical Assistant or equivalent clinical training? Are you proficient in phlebotomy/injections?

Work Location:

In person