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Queen City Hospice – an Addus family company

Hospice Clinical Team Assistant

Career Insights for Medical Assistant

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Based on Ohio data

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What they do

A Medical Assistant assists physicians and other medical specialists with routine administrative or clinical tasks. Organizes patient records, schedules appointments, and prepares medical equipment. May specialize in administrative or clinical work, or specialize in a particular area of medicine, i.e. assisting in the office of an ophthalmologist (eye specialist). Works in medical offices.

$40,639 / year median in Ohio

+12% projected growth

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Job Description

At Queen City Hospice, we're proudly Ohio-made—and deeply committed to the communities we serve. Every decision we make centers on what matters most: delivering compassionate, personalized care that honors the wishes of our patients and their families. We believe exceptional care starts with an exceptional team. That's why we've built a supportive environment designed to help you thrive—offering manageable caseloads, no on-call responsibilities, and the flexibility you need to provide meaningful, patient-centered care. If you're looking for a career where you can make a lasting impact while maintaining work-life balance, we'd love to meet you.
What We offer:
Great culture and team atmosphere Comprehensive benefits, including medical, dental, and vision, effective on the first of the month 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays
Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs What You'll Do:
Manage all daily clinical records functions including establishing and implementing clinical records policies. Ensure clinical record systems are maintained in compliance with state, federal and other regulations. Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel. Protect all clinical records through the establishment and implementation of control procedures for all open and closed records. Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records. Forward copies of clinical records to authorized users according to policy. Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.
Qualifications:
Prefer at least three years' experience in clinical records management, preferably in hospice care operations. LVN/LPN license preferred, but not required. Information systems knowledge required. Demonstrated ability to supervise and direct clerical personnel. Demonstrates good communication skills and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
View the full rankings here:
https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.