Medical Assistant- Wilmington TriHealth Heart Institute

Medical Assistant

• Wilmington TriHealth Heart Institute Montgomery, OH Job Details Full-time 21 hours ago Benefits Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Opportunities for advancement Retirement plan Qualifications Collaborate with healthcare professionals Direct patient care Patient flow optimization Vital signs Microsoft Outlook Phone communication Medical equipment operation Laboratory tests Medical office experience Greeting customers ECG equipment Medical scheduling High school diploma or GED Medical administrative support Collecting samples for laboratory testing Working with children Safe environment creation CLIA regulations Patient interaction Clerical experience Patient charting Clean workspace maintenance Epic Patient treatment Managing patient records Medical terminology Entry level Client interaction via phone calls Full Job Description •Medical Assistant•TriHealth Heart Institute•Up to $1,000 Sign On Bonus•At TriHealth's Advanced Heart Failure program, our Medical Assistants play a key role in delivering compassionate, high‑quality care for patients with complex heart conditions.

You'll work closely with expert cardiologists using advanced diagnostics and innovative therapies like LVAD support and device‑based monitoring. If you're detail‑oriented, caring, and excited to make a real difference in patients' lives, this is an incredible place to grow and contribute. We offer career growth opportunities , a comprehensive benefits package, and competitive pay based on level of education and experience. Apply today and grow your career with a team that truly values you.

Location:

1184 W Locust St, Wilmington, OH 4517

Work Schedule:

Full-Time (80 hours bi-weekly) M-F 8:00am-5:30pm Can accommodate 8-4:30pm schedule if needed

Incentives & Benefits:

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. This position is also eligible for up to a $1,000 Sign On Bonus . Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

High School Degree in Healthcare Clerical background with general computer skills and Knowledge in medical terminology EKG Injections Venipuncture Performance of common lab tests according to establish CLIA guidelines and TriHealth policy Experience in medical/physician office setting

Job Overview:

Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook. Assists in coordinating participants flow concerning appointments and or tests. This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position's tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.

Job Responsibilities:

Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty. Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Follows all scheduling procedures and completes scheduling paperwork accurately and timely. Communicates appropriately with customers, transportation and other departments. Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions. Answers phone calls promptly and courteously pertaining to setting up appointments. Relays accurate and complete messages to the appropriate person. Demonstrates organizational skills in the management of participant appointments/tests/procedures and ensures a smooth and thorough process Ensures all medical records are retrieved from outside providers and forwards information to the medical records department for scanning purposes. Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette. Demonstrates proficiency in assisting with medical procedures on adults and children. Demonstrates flexibility and/or initiative in seeking or accepting additional assignments, and a willingness to learn. Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties. Maintains the safety and cleanliness of the treatment area. Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.

Working Conditions:

Climbing

• Occasionally Concentrating
• Frequently Continuous Learning

• Occasionally Hearing:

  Conversation

• Consistently Hearing:

  Other Sounds
• Consistently Interpersonal Communication
• Consistently Kneeling
• Occasionally Lifting