Front Desk / Medical Assistant (Hybrid)

About Us Dominick All-Heart Wellness Center is a locally owned mental health practice providing psychiatric care, medication management, addiction support, and interventional therapies including IM ketamine. We are a small, patient-centered clinic focused on quality care, strong systems, and a team that takes ownership of their role. This is not a high-volume corporate setting, we value efficiency, accountability, and meaningful patient interaction. Position Overview We are hiring a reliable, detail-oriented team member to support both front desk operations and clinical workflow. This is a hybrid role requiring someone who can manage patient flow, stay organized, and follow through without constant supervision. Responsibilities Front Desk / Administrative Answer phones and manage patient communication Check patients in and out Confirm appointments and manage scheduling Collect copays and process payments Verify insurance eligibility Assist with patient intake and documentation Provide light billing support (payment posting, basic follow-up) Clinical Support Assist with prior authorizations Support documentation workflows Prepare and reset rooms for ketamine sessions Maintain a clean and organized clinical space Qualifications Medical Assistant or medical front desk experience preferred Open to training the right candidate with strong work ethic Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Clear, professional communication High level of accountability and follow-through Benefits This is a part-time position and does not include employer-sponsored benefits. Flexible, consistent scheduling and a supportive team environment. Opportunity for increased hours and responsibilities as the practice grows.

Pay:

$21.00 - $25.00 per hour

Education:

Associate (Preferred)

Experience:

EHR systems: 2 years (Preferred) Ability to

Commute:

Durango, CO 81303 (Required)

Work Location:

In person