High School Diploma or Equivalent Preferred
Technical Degree or Diploma Medical Assistant Work Experience Requirements Required
Medical Assistant or similar 3-5 years Licenses and Certifications Requirements Required
HEARTSAVER
American Heart Association Required
AAMA Certified Medical Assistant
The American Association of Medical Assistants Preferred
Certified Clinical Medical Assistant
National Healthcareer Association Preferred
AMT Registered Medical Assistant
American Medical Technologists Preferred
BASIC LIFE SUPPORT
American Heart Association Preferred
Nationally Certified Medical Assistant
National Association of Health Professionals Preferred
NCCT Medical Assistant
National Center for Competency Testing Knowledge, Skills and Abilities Strong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.

Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas. Ability to begin the patient visit with eye contact, smile and greeting, while using the patient's name. Ability to work independently and as part of a multidisciplinary team. Successful completion of assigned training and development programs for the role within the mandated time frame. Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation. Demonstrates ability to review computer reports following evidenced based guidelines. Demonstrated proficiency in motivational interviewing and teach back method techniques. Ability to act quickly in emergency situations. Supervision Provided by this Position There are no supervisory or lead responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work

exerting up to 50 lbs.

of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. 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