Essential Duties & Responsibilities Uses communication skills with appropriate medical terminology. Measures and records vital signs. Interview patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system. Prepares patients for examinations and performs routine screening tests. Provides patient education with regard to medications and instructions set forth by the provider to manage their health. Prepares and administers medications with physician authorization. Maintains supplies, equipment, stocks, and prepares the exam rooms for patients Cleans and sterilizes instruments. Check and respond to patient phone calls (communicating w/the provider on course of action and relaying to the patient). Review and prepare requests and prior authorizations for medications. Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment. Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients. Participate in all In-Service training courses Participate in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews. Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions. Promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible. Maintain patient, staff and employer confidentiality. Comply with all HIPAA regulations. Provides additional support and performs other duties as assigned.