Medical Receptionist/ Medical Assistant

We are looking for a professional, organized, and detail-oriented Medical Receptionist to be the welcoming face of our clinic. This position is ideal for individuals who thrive in a fast-paced clinical environment, value meaningful patient interactions, and excel at multitasking.

Our Services Neurosurgical Consultations :

Expert evaluations for a wide range of neurological conditions, including disorders of the brain and spine.

Follow-up Care :

Ongoing support to track progress, manage symptoms, and adjust treatment plans as needed.

Patient Education :

Resources and guidance to help patients and families better understand their condition, explore treatment options, and practice effective self-care strategies.

RESPONSIBILITIES

Patient Interaction Reception & First Contact :

Greet patients warmly, assist with check-in, and create a welcoming environment.

Communication Hub :

Answer calls with professionalism, handle inquiries, share service information, and direct calls as needed.

Appointment Management :

Schedule and coordinate new and follow-up visits, ensuring smooth clinic flow and efficient resource use. Support referral coordination with other providers.

Administrative Support File Management :

Maintain accurate, organized, and compliant medical and office records.

Supply Oversight :

Monitor inventory to ensure essential items are stocked.

Regulatory Compliance :

Stay up to date with healthcare regulations and clinic policies. Qualifications & Skills Prior experience in a medical office or front desk role strongly preferred. Knowledge of medical terminology and basic healthcare processes a plus. Proficiency with EMR systems (eClinicalWorks and Cerner experience is a plus). Strong written and verbal communication skills; bilingual in English and Spanish strongly preferred Highly organized, detail-oriented, and adaptable in a fast-paced clinical environment. Typing proficiency of at least 60 words per minute.

Schedule & Work Environment Full-time :

40 hours per week

Hours :

8-hour shifts,

Monday-Friday Location :

On-site, in person

Job Type:

Full-time Pay:

$12.00 - $16.00 per hour

Work Location:

In person