Medical Assistant

The Medical Assistant provides front and back office medical assistance in support of student and employee health services.

Clinical & Patient Care Duties Assist with patient examinations, including assessing and documenting vital signs. Administer medications, including injectable medications and vaccines, in accordance with clinic protocols and provider orders. Perform laboratory procedures including venipuncture, finger stick, urinalysis, and specimen collection. Triage patients within defined scope of care and administer first aid as appropriate. Maintain compliance with OSHA, employee health standards, and clinic safety requirements. Maintain current MA and CPR certifications and required continuing education. Front Desk & Administrative Duties Perform front and back office duties including patient check-in and check-out, answering phones, scheduling appointments, keyboarding, and data entry using clinic software systems. Manage and maintain accurate patient records in accordance with privacy and confidentiality standards. Support accounts payable and receivable processes as assigned. Maintain a safe, efficient, confidential, and patient-friendly clinic environment. Participate in staff meetings and programs related to clinic operations and the Center for Health & Counseling. Supplies & Inventory Support (As Assigned) Support tracking of front and back office supplies inventory. Compile and prepare draft supply requests on a regular or as-needed basis. Coordinate supply information with the Assistant Director and designated stakeholders. This role does not include independent ordering authority or budgetary responsibility. Professional Expectations Demonstrated ability to work accurately and efficiently with minimal supervision. Excellent time management, organizational, interpersonal, and customer service skills. Ability to communicate effectively with individuals from diverse cultural, socioeconomic, and ability backgrounds. Reliable personal attendance and punctuality to ensure smooth clinic flow and consistent hours of operation. Ability to work effectively within a diverse community college environment, including students, faculty, staff, and individuals with disabilities. Other Duties Perform other duties as assigned. High school diploma or equivalent. Current Certified Medical Assistant (CMA) credential required. Minimum of two (2) years of demonstrated Medical Assistant experience including clinical, administrative, and laboratory skills. One additional year of experience in one or more of the following areas: Medical Assistant, Certified Nursing Assistant, Clerical, Reception, Scheduling, Cashiering, Administrative Assistant, or other medical or healthcare related experience. Tradeoff 1:1 in experience/education for additional one year of experience requirement. For example; completion of 30 credit hours (1 year equivalent) of post-high school higher education may be considered in lieu of the one additional year of experience. Part-time experience may be substituted on a prorated basis. Experience supporting multi-site clinic operations. Experience with workflow coordination, training support, or quality assurance activities in a healthcare or clinic setting Experience with a second language is a plus