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Job Description
Position Title:
Medical Director Reports To:
Board of Directors FLSA Status:
Full-Time Supervises:
Physicians, Pharmacists, Director of Nursing, Dental leads Position Summary The Medical Director provides clinical leadership, strategic direction, and operational oversight for a nonprofit, grant-funded, faith based, multi-site free clinic serving uninsured and underserved populations. This role ensures delivery of high-quality, patient-centered, and culturally responsive care across integrated service lines including primary care, specialty care, pharmacy, behavioral health, dental, and care coordination. The Medical Director partners closely with the Executive Director to advance the organization's mission, supporting a volunteer-driven care model, strengthening community partnerships, and ensuring responsible stewardship of grant-funded resources. This position balances administrative leadership with direct patient care and teaching responsibilities. 1. Clinical Leadership, Education, & Care Delivery Establish and oversee clinical standards, protocols, and care models across all service lines in a free clinic setting Provide direct patient care and clinical supervision of staff and volunteer providers Ensure safe, effective, and timely management of care, including follow-up of high-risk results Promote evidence-based, resource-conscious care tailored to uninsured populations Serve as the clinical teacher, mentor, and coordinator to students, interns, and other learners 2. Strategy, Community Engagement & Partnerships Lead development of clinical strategies aligned with organizational mission and community health needs Build and sustain partnerships with health systems, academic institutions, and community organizations Represent the organization in community forums, coalitions, and advocacy efforts for the uninsured Support program growth and innovation to address gaps in care Maintain and strengthen academic and teaching partnerships 3. Quality, Compliance & Program Oversight Co-lead quality assurance and performance improvement initiatives Monitor clinical outcomes, patient experience, and program effectiveness Ensure compliance with regulatory, ethical, and clinical standards, including grant requirements Promote data-driven decision-making and continuous improvement Oversee clinical operations across programs (primary care, specialty, pharmacy, dental, etc.) and ensure integrated, coordinated care 4. Leadership, Workforce & Organizational Culture Recruit, develop, and retain mission-aligned clinical staff and engage volunteer providers Provide performance management, coaching, and professional development Foster a culture of compassion, equity, collaboration, and clinical excellence Ensure culturally competent, trauma-informed care delivery Support a strong teaching and volunteer engagement environment 5. Governance, Financial Stewardship & Resource Development Partner with executive leadership and the Board on fundraising, clinical strategy, policy, and reporting Contribute to budget development and ensure responsible stewardship of limited resources Support grant development, reporting, and compliance through clinical expertise and data Align programs with funding priorities and sustainability goals Maintain relationships with grantors, donors, and institutional partners Qualifications Education & Licensure MD or DO; Board Certified in Internal Medicine Active Wisconsin medical license (or ability to obtain) DEA registration and Medicaid credentialing Maintenance of Certification (MOC) BLS certification Eligibility for hospital admitting privileges Experience Minimum 3+ years of clinical practice experience (outpatient preferred) Experience working with underserved or vulnerable populations required Prior leadership experience in a nonprofit, free clinic, FQHC, or safety-net setting strongly preferred Experience with volunteer-based or teaching programs preferred Core Competencies Commitment to mission-driven, equity-focused care Strong clinical judgment and adaptability in resource-limited settings Strategic leadership and program development skills Experience working in grant-funded or resource-constrained environments Excellent communication and relationship-building abilities Ability to lead multidisciplinary teams, including volunteers Financial and operational awareness in nonprofit healthcare settings Working Environment Multi-site, community-based clinical settings, co-located in churches Combination of administrative, clinical, and community-facing responsibilities Collaboration with staff, volunteers, learners, and community partners Standard physical and clinical requirements applicable to healthcare settings
