Practice Manager - Mon-Fri 8:00 AM-5:00 PM

Practice Manager

• Mon-Fri 8:00 AM-5:00 PM Native American Connections Inc
• 3.5 Phoenix, AZ Job Details $85,000
• $100,000 a year 19 hours ago Qualifications Revenue cycle management Regulatory compliance Managing budgets in a finance role Quality assurance Bachelor's degree Healthcare management Healthcare team management Healthcare financial management Patient interaction Productivity software Healthcare compliance Team motivation (leadership skill) Organizational budget management

Full Job Description MISSION:

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

POSITION SUMMARY

The Practice Manager is responsible for the efficient and effective operation of the integrated health clinic and mobile unit, including daily operations involving personnel management and performance, operational design and management, patient flow, provider relations and scheduling, and the overall management of the service line with a focus to maximize provider/staff productivity.

RESPONSIBILITIES

: Oversee daily practice operations, including staffing, scheduling, and patient flow (including Residential Treatment (BHRF) clients scheduled for clinic visits). Coordinate administrative functions such as patient check-in/check-out, appointment scheduling, medical records management, and insurance verification. Oversee mobile van operations, staffing, and workflow. Act as liaison between BHRF nursing staff and clinic staff. Provide leadership, guidance, and support to staff, fostering a positive and productive work environment. Ensure high-quality customer service and patient satisfaction by providing courteous and compassionate assistance to patients and their families. Address patient inquiries, concerns, and complaints in a timely and professional manner, resolving issues and implementing improvements as needed. Administer MAT medications and monitor patients enrolled in MAT. Assist with detox and MAT service referrals. Provide assistance with specialist referrals as needed. Support medication management and follow up with pharmacy on medication issues. Monitor the medication room for security, storage, and regulatory compliance. Oversee CLIA testing compliance and monitor testing equipment. Coordinate and oversee patient testing and vaccines. Conduct medical chart audits to ensure documentation accuracy and compliance. Assist with employee health activities and screenings. Oversight of clinic infection control procedures and monitoring. Ensure compliance with regulatory requirements, practice policies, and industry standards Implement quality assurance measures, performance improvement initiatives, and risk management strategies to maintain high standards of patient care and safety. Oversee medical records management, health information technology, and electronic health records (EHR) systems to ensure accurate and secure documentation of patient care. Collaborate with physicians and practice leadership to identify opportunities for practice growth, service line expansion, and patient outreach initiatives. Implement strategies to enhance practice efficiency, productivity, and patient access to care. Other duties as assigned

CORE COMPETENCIES

Productivity Quality of Work Knowledge of the Job Professionalism Teamwork Initiative/Resourcefulness Work Efficiency Punctuality/Attendance Dependability Communication Skills Cultural Competence/Mission

EDUCTIONONAL / WORK EXPERIENCE REQUIRMENTS

Bachelor's degree in healthcare administration, business administration, Nursing, or related field required; RN preferred. Minimum of 3-5 years of experience in healthcare management, preferably in a medical practice or healthcare facility setting.

SKILLS REQUIEMENT

Strong leadership and management skills, with the ability to motivate and inspire staff to achieve practice goals and objectives. Excellent organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in financial management, budgeting, revenue cycle management, and practice operations. Knowledge of healthcare regulations, compliance requirements, and quality assurance standards. Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and external stakeholders. Commitment to providing high-quality patient care and supporting the mission and values of Native American Connections. Ability to work independently and collaboratively in a matrix organization. Demonstrates excellent written and oral communication skills. Must demonstrate critical thinking, problem solving, organizational and time management skills. Proficiency in Microsoft Office and other grant and operational management platforms

PHYSICAL DEMANDS

Able to sit, stand, and walk with/without accommodations.

NATIVE AMERICAN PREFERENCE

: Preference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian Preference, Native American Connections, Inc. adheres to all provisions of the Equal Employment Opportunity Act.

DRUG FREE WORKPLACE

Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs impair and alter employees'' judgment resulting in increased safety risk, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely promoted.