Lead Medical Asssistant

Job Title:

Lead Medical Assistant Location:

La Mesa, CA Practice Type:

Pain Management (3 Providers, ~6 Staff) Position Summary We are seeking an experienced and highly organized Lead Medical Assistant (MA) to oversee clinical operations in a fast-paced pain management practice. This role combines hands-on patient care with leadership responsibilities, ensuring efficient workflow, excellent patient experience, and strong support for our providers. The ideal candidate is proactive, detail-oriented, and comfortable managing both people and processes. Key Responsibilities Clinical Leadership & Oversight Supervise and support Medical Assistants and clinical staff in daily operations Coordinate provider schedules, room assignments, and patient flow Train, mentor, and onboard new clinical staff Ensure adherence to clinical protocols, OSHA/HIPAA compliance, and best practices Act as a liaison between providers, front office staff, and management Patient Care Room patients, obtain vital signs, and document medical histories Assist providers with exams, procedures, and pain management treatments Prepare and maintain exam rooms, ensuring proper sterilization and stocking Administer injections and medications as permitted by scope of practice Provide patient education and follow-up instructions Administrative & Operational Duties Oversee EMR documentation accuracy and workflow efficiency Manage clinical supply inventory and ordering Assist with prior authorizations, referrals, and coordination of care Monitor daily schedules to minimize wait times and maximize productivity Support quality improvement initiatives and compliance audits Qualifications Minimum 3-5 years of Medical Assistant experience , preferably in pain management, orthopedics, or a specialty practice Prior lead or supervisory experience strongly preferred Medical Assistant certification (CMA, RMA, or equivalent) required Strong knowledge of EMR systems and clinical workflows Excellent communication, leadership, and organizational skills Ability to multitask and thrive in a fast-paced environment Preferred Skills Experience with pain management procedures (e.g., injections, nerve blocks) Familiarity with insurance authorizations and specialty referrals Bilingual (Spanish) is a plus Work Environment Busy outpatient clinic with 3 providers and a collaborative team of ~6-8 staff members Fast-paced, team-oriented, and patient-focused culture Compensation & Benefits Competitive salary based on experience Health, dental, and vision insurance (if applicable) Paid time off and holidays Opportunities for growth and leadership development Why Join Us You'll play a key role in shaping clinical excellence and team performance in a growing pain management practice. This is an opportunity to step into leadership, make a meaningful impact on patient care, and work closely with providers in a supportive environment.