A Medical Practice Manager manages a medical practice office for a group of physicians or other health care providers. Works with clinicians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.
At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options. Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers. Orlando Health | Choose Well Position Summary The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site. Orlando Health offers a great benefits package that includes: Medical, Dental, Vison 403(b) Retirment Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (Up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (child care, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance 100% PAID Tuition as well as tuition reimbursment & monthly payments to help pay down any graduated school debt ALL benefits start day one
Responsibilities:
Essential Functions The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions. Oversees scheduling patients and improved access for patients to the practice. Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager. Manages operations to provide physician clients with the most efficient and cost-effective clinical operation. Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and /or Operations Manager. Assist physician(s) with creation of strategies for efficiency and growth of the practice. Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Develop systems knowledge, including practice management systems and electronic medical records where applicable. Proficient in word processing, spreadsheet development, and presentation skills required. Strong interpersonal, customer service, and supervisory skills required. Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Educates and supervises staff. Provides necessary documentation relating to policies and procedures. Maintains confidentiality of data and information. Functions as a member of the medial office management team.
Qualifications:
Education/Training High school graduate or equivalent. Licensure/Certification None. Experience Three (3) years' experience in a physician office setting.
