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Eric L. Hall M.D. Pediatrics
Medical Office Manager - Pediatric Practice
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Based on Georgia data
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What they do
A Medical Practice Manager manages a medical practice office for a group of physicians or other health care providers. Works with clinicians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.
$83,082 / year median in Georgia
+6% projected growth
Job Description
We are seeking an experienced, dependable, and proactive Medical Office Manager to support the daily operations and staff of our established pediatric practice. The ideal candidate will be a collaborative leader who communicates effectively, provides consistent guidance to employees, addresses concerns promptly, and contributes to an organized, professional, and patient-focused environment. This position reports to the Practice Administrator and works closely with providers, clinical staff, and administrative staff to ensure efficient daily operations and excellent patient care. Key Responsibilities
- Supervise and support front-office and clinical support staff
- Prepare and maintain employee schedules
- Monitor attendance, punctuality, productivity, and policy compliance
- Conduct daily team huddles and communicate operational updates
- Ensure appropriate patient flow and address delays or workflow problems
- Respond professionally to patient and parent concerns
- Assist with employee onboarding, training, and competency development
- Promote teamwork and effective communication between providers, clinical staff, and administrative staff
- Maintain patient confidentiality and ensure compliance with HIPAA, OSHA, infection-control, and practice policies
- Identify operational concerns and promptly escalate significant issues to the Practice Administrator
- Perform other management and administrative duties as assigned Required Qualifications
- Minimum of two years of medical office management or supervisory experience
- Minimum of two years of medical office experience
- Demonstrated experience supervising employees and managing daily workflow
- Strong leadership, communication, organization, and conflict-resolution skills
- Ability to hold employees accountable professionally and consistently
- Ability to manage multiple priorities.
- Working knowledge of HIPAA and standard medical office procedures
- Proficiency with electronic health records, scheduling systems, email, and Microsoft Office
- High school diploma or equivalent Preferred Qualifications
- Experience in outpatient pediatric practice
- Experience managing both front-office and clinical support staff
- Experience with employee scheduling, training, performance documentation, and patient complaints
- Familiarity with electronic health record system
- Associate or bachelor's degree in healthcare administration, business administration, or a related field Benefits
- Health insurance
- Paid vacation
- Paid holidays
- 401(k)
- Profit sharing