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CSR (Front Desk) Supervisor

Job

VCA Animal Hospitals

Edgewater, MD (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 8/4/2026

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Job Description

As the Client Service leader, you will supervise 9-12 front desk staff to ensure that our high level of customer service be delivered to our clients and their pets. You will be in charge of all activity at our front desk which can be very busy. We have 6 phone lines to handle 7 doctors, a boarding facility as well as a full time groomer. You will makes sure that we have appropriate coverage at all times and will be handling scheduling of front desk staff. You will assist in training new members, as well as continual training of our current team. You will report directly to the hospital manager or the assistant manager. This is an excellent opportunity to grow your career. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com