A Dental Office Manager manages a dental office. Works with dentists and dental assistants and hygienists. Manages business operations and administration for an office, including scheduling, bookkeeping, billing, patient records, equipment and supply orders.
Looking for a Dental Office Manager for a small practice in Saginaw, MI. 4/5 hygiene days per week. Would prefer some dental training if possible managing some of the duties needed. Also a team player! Would also like to assist in adding an additional front receptionist in the near future to aid in these duties!•Pay negotiable•401k, PTO, holiday pay.•
Currently:
Mondays and Tuesdays 8-5 Wednesdays 7-3 Thursday 7-3 Some Key Responsibilities include: Office Operations Manage daily office activities to ensure smooth workflow and patient satisfaction. Develop and implement office policies and procedures. Coordinate scheduling, patient flow, and appointment management. Maintain office supplies, equipment maintenance schedules, and vendor relationships. Staff Management Recruit, train, supervise, and evaluate administrative staff. Create employee schedules and manage time-off requests. Conduct staff meetings and promote a positive workplace culture. Address employee performance issues and provide coaching. Patient Relations Ensure high-quality customer service and patient experience. Handle patient concerns, complaints, and inquiries professionally. Monitor patient retention and satisfaction initiatives. Financial Management Oversee billing, collections, and accounts receivable. Monitor daily deposits and financial reports. Assist with budgeting, payroll coordination, and expense management. Track key performance indicators (KPIs) such as production, collections, and case acceptance rates. Insurance and Compliance Verify insurance coverage and oversee claims processing. Ensure compliance with HIPAA, OSHA, and other regulatory requirements. Maintain accurate patient records and office documentation Practice Growth Support marketing and patient acquisition efforts. Analyze practice performance metrics and recommend improvements. Assist with treatment plan presentation and financial arrangements. Required Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred). 2-5 years of dental office management or dental administration experience. Knowledge of dental terminology, procedures, and insurance processes. Experience with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental). Strong leadership, organizational, and communication skills. Key Skills Leadership and team management Customer service and patient relations Financial management and reporting Insurance verification and claims processing Scheduling and workflow coordination Problem-solving and conflict resolution Compliance and regulatory knowledge
Benefits:
401(k) Dental insurance Flexible schedule Paid time off Retirement plan
