Clinic Manager (Non-profit Veterinary Clinic) The Spay Neuter Project Columbia, MO Job Details Full-time 6 hours ago Benefits Paid holidays Paid time off Employee discount Qualifications Staff supervision Coaching Employee relationship building Team development Hiring Attention to detail Decision making Staff training Recruiting Productivity software Customer complaint resolution Full Job Description Clinic Manager The Spay Neuter Project Columbia, MO Full-Time | Tuesday-Friday | Benefits Available Competitive Salary Lead a Team. Change Lives. The Spay Neuter Project is one of Missouri's highest-volume nonprofit spay/neuter clinics. Since opening our doors in 2015, we've helped more than 47,000 animals receive affordable veterinary care, reducing pet overpopulation throughout Mid-Missouri. We're looking for an exceptional Clinic Manager to lead the day-to-day operations of our clinic. This is a hands-on leadership role for someone who enjoys building strong teams, solving problems, improving systems, and creating a workplace where employees can do their best work. If you're a natural leader who thrives in a fast-paced environment and wants your work to make a meaningful difference in your community, we'd love to meet you. What You'll Do As Clinic Manager, you'll oversee the daily operations of our nonprofit veterinary clinic while supporting a dedicated team committed to our mission.

Responsibilities include:

Lead, coach, and develop clinic staff Foster a positive, accountable, and supportive workplace culture Manage daily clinic operations and workflow Coordinate employee schedules and staffing Recruit, hire, onboard, and train new team members Conduct performance reviews and provide ongoing coaching Resolve employee and client concerns professionally Manage inventory, supplies, and vendor relationships Complete daily financial reconciliation and bank deposits Help improve systems, efficiency, and standard operating procedures Work closely with our veterinarian and Board of Directors to support organizational goals We're Looking For Someone Who Leads with integrity, professionalism, and compassion Enjoys mentoring and developing people Is highly organized and detail-oriented Can confidently make decisions and solve problems Communicates clearly and respectfully Remains calm under pressure Takes initiative and follows through Believes in creating a positive, mission-driven workplace Qualifications Required Three or more years of leadership or management experience Experience supervising employees and providing coaching and accountability Strong organizational, communication, and problem-solving skills Proficiency with Microsoft Office and common business software Preferred Veterinary, healthcare, nonprofit, or animal welfare experience Experience with hiring, onboarding, and employee development Experience managing budgets, inventory, or office operations Equivalent combinations of education and experience will be considered. Why Join The Spay Neuter Project? Every day, our team helps families access affordable veterinary care while reducing pet overpopulation in our community. We believe in treating our clients, patients, and one another with compassion, professionalism, and respect. You'll join a mission-driven organization where your leadership will directly impact thousands of animals and the people who care for them.

Benefits include:

Paid Time Off Paid Holidays Employee pet care discounts Healthcare Stipend If you're looking for more than just a management job—and want the opportunity to lead a team that's making a real difference—we encourage you to apply.

Benefits:

Employee discount Paid time off Application Question(s): Tell us about a time you had to coach or hold an employee accountable. What was the situation, how did you approach it, and what was the outcome?

Work Location:

In person