Regional Office Manager - Dental Compass Health Network - 2.9 Saint Charles, MO Job Details Full-time $61,817.60 a year 9 hours ago Benefits Wellness program Paid holidays Loan repayment program Tuition reimbursement Paid time off Employee assistance program Opportunities for advancement Qualifications Serving clients In-person customer service High school diploma or GED Full Job Description Description Lead and Support Smiles Across Communities as a Regional Office Manager - Dental this candidate will supervise locations in St. Charles, Weldon Spring, Warrenton and Troy. The schedule is Monday - Friday 8:00am-5:00pm, hours may vary. As the Regional Office Manager - Dental, you'll provide leadership and coordination across multiple dental offices to ensure smooth operations, consistent procedures, and exceptional patient care. You'll support office supervisors and staff, streamline administrative processes, and help ensure every patient's experience reflects our mission to inspire hope and promote wellness. This is a great opportunity for someone who thrives in a leadership role, values organization and teamwork, and wants to make a difference by supporting accessible, high-quality dental care in community health settings. Key Responsibilities Lead and develop Office Supervisors and Client Registration Specialists (CRS) within assigned dental service areas Ensure consistent implementation of office procedures, training, and support staff development Review and analyze office data reports, documentation, and workflows to improve efficiency and quality Partner with the Senior Director of Regional Support Services on office operations, staffing, and client service issues Collaborate with the Senior Director of Dental Operations to manage day-to-day dental operations, scheduling, and service delivery Oversee and ensure fiscal accountability, including patient collections, deposits, and reconciliation processes Maintain compliance with all regulatory and payer requirements, including Medicare, Medicaid, and private insurance policies Support quality assurance efforts, documentation standards, and timely reporting of any patient-related concerns Communicate changes in policies, procedures, and systems clearly to assigned staff Promote a professional, supportive, and service-oriented office culture aligned with our customer service philosophy Requirements, Skills, Knowledge and Expertise High School/GED required Bachelor's degree preferred

QUALIFICATIONS

WORK

EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

Previous supervisory experience in a professional office setting preferred At least 3 years of customer service experience required Knowledge of Microsoft Office Suite preferred You'll Be a Great Fit for This Role if

You:

Excel at leading and developing teams across multiple sites with empathy and accountability Bring strong organizational and problem-solving skills to fast-paced healthcare environments Enjoy optimizing processes and improving patient experience Communicate clearly and effectively across clinical, administrative, and leadership teams Take pride in ensuring dental operations run efficiently and patients receive compassionate, quality care IND2 About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes Royal Oaks Hospital and Adapt of Missouri , allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri , a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization , it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us? Whether you're joining Compass Health Network or Adapt of Missouri , you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility•Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program , positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.