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Job Description
We are seeking an experienced and people-focused manager to oversee the daily operations, staff management, and human resource functions of our boutique estate planning law firm. This role is responsible for maintaining efficient business operations while supporting a positive workplace culture, employee development, compliance, and exceptional client experience. The ideal candidate is a strong leader with experience in legal operations, human resource employee relations, organizational development, and legal practice administration. This position works closely with lawyers and leadership to ensure operational excellence, staff accountability, and continued growth of the practice. Duties & Responsibilities Human Resources & Team Leadership Oversee employee relations, workplace culture, and day-to-day staff management. Assist with recruiting, onboarding, training, and retention of employees across departments. Develop and implement HR policies, office procedures, and operational workflows. Coordinate employee performance evaluations, coaching, disciplinary actions, and professional development initiatives. Ensure compliance with company policies, confidentiality standards, HIPAA regulations, and employment practices. Foster a positive, team-oriented environment that promotes professionalism, accountability, and exceptional client experiences. Serve as a resource for employee concerns, conflict resolution, and workplace communication. Office Management Manage daily operations of the practice to ensure efficient workflow and high-quality client experience. Oversee legal administrative support functions including scheduling, billing coordination, client communication, and medical records management. Manage operational budgets to support financial performance and resource allocation. Implement office management strategies to improve efficiency, client flow, and organizational structure. Collaborate with providers and leadership regarding scheduling, staffing, workflow optimization, and growth initiatives. Maintain and improve operational systems and processes. Utilize software systems to support practice operations and reporting. Monitor compliance with legal regulations, accreditation standards, and internal protocols.
Front desk responsibilities:
answering phones, restocking of office supplies, postal errands and tasks, file organization, upkeep of vendor relationships. Qualifications & Experience Proven experience in legal operations, law practice management, human resources, or a related leadership role required. Strong understanding of employee management, HR processes, and administration. Experience with medical administrative support functions and office management best practices. Knowledge of HIPAA compliance, confidentiality standards, and workplace regulations. Experience with electronic health record systems such as CLIO and OneDrive, or similar. Proficiency in budgeting, reporting, and operational management. Excellent leadership, communication, and organizational skills. Ability to multitask effectively and maintain professionalism in a fast-paced environment. Experience in legal or law related practices preferred. We invite qualified candidates who are passionate about operational leadership, team development, and exceptional client experience to apply for this important role within our organization.
Pay:
From $60,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance