JOB PURPOSE:
The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.
GENERAL DUTIES & RESPONSIBILITIES
+ Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.

+ Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness. + Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates). + Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals. + Motivate office team members and proactively seek ways to improve the dental practice. + Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. + Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. + Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing. + Resolve patient complaints in a professional and caring manner. + Other duties as assigned.

EDUCATION RECUIRMENTS
+ HS Diploma degree preferred
GENERAL KNOWLEDGE, SKILLS & ABILITIES
+ Strong interpersonal, leadership, management, and relationship-building skills + 1 to 3 years of supervisory experience + Superior written and verbal communication skills + Familiarity with dental office procedures and terminology is helpful + Strong computer skills and the ability to learn new programs + Strong marketing background + Competitive spirit with an entrepreneurial mindset to exceed goals + Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred •Job Details•Pay Type•Salary •Job Category•Practice Staff

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