Experienced Veterinary CSR

Experienced Veterinary CSR Sugar Land, TX Job Details Part-time | Full-time $15 - $20 an hour 1 day ago Benefits Dental insurance Paid time off Uniform allowance Vision insurance Employee discount Opportunities for advancement Retirement plan Qualifications Collaborate with healthcare professionals Record keeping Computer operation Spanish Medical documentation Medical software Phone communication Payment processing 5 years Computer literacy Writing skills Greeting customers Mid-level Patient service Medical scheduling Administrative experience High school diploma or GED Medical administrative support Supervising experience Team management Organizational skills Clerical experience Productivity software Managing patient records Avimark Communication skills Technical Proficiency File organization Overseeing training Client interaction via phone calls Full Job Description Exciting Opportunity for a Lead Veterinary Receptionist Join Our Dynamic Team and Help Deliver Exceptional Client Care! Are you an outgoing, friendly, and highly organized individual with a passion for helping others? Do you have veterinary reception experience and a positive attitude that helps create a welcoming environment for both clients and patients? If so, we want you to be part of our team as a Veterinary CSR at Critter Care Animal Hospital! About Us At Critter Care Animal Hospital, we are dedicated to providing the highest quality medical care for our patients while also offering exceptional service to our clients. We believe in the power of teamwork, professionalism, and compassion, and we are looking for an experienced Veterinary CSR who shares these values to join our fast-paced, client-focused practice. Position Overview As the Veterinary CSR , you will play a key role in creating a smooth and efficient front desk operation. Your exceptional communication and organizational skills will ensure that clients have a positive experience every time they visit. You will work closely with the veterinary team to manage appointments, maintain patient records, and provide essential support to both clients and staff. Additionally, you'll be responsible for supervising and training other receptionists, fostering a collaborative and positive front desk environment.

Key Responsibilities:

Client Relations:

Greet clients with a friendly, welcoming attitude and provide exceptional customer service.

Appointment Scheduling:

Answer phones, schedule appointments, and confirm patient visits in a timely manner.

Patient Records:

Maintain accurate patient records, including checking in and out clients, processing payments, and updating information as necessary.

Administrative Support:

Scan, fax, and file medical records, forms, and requests, ensuring that all documents are organized and easily accessible.

Client Education:

Educate clients on veterinary medications, procedures, and aftercare instructions, answering any questions they may have.

Multitasking & Efficiency:

Handle multiple tasks simultaneously in a fast-paced environment, including answering phone calls, checking in clients, and assisting with urgent needs.

Team Collaboration:

Assist veterinary technicians and doctors with clerical duties, such as completing and routing necessary forms related to your area of responsibility.

Supervision & Training:

Lead and train other receptionists, ensuring that front desk staff are following all procedures and maintaining high standards of client care.

General Support:

Provide help wherever needed to ensure smooth daily operations, including assisting in other areas of the clinic when required.

Qualifications & Skills:

Experience:

Minimum of 5 years of experience as a veterinary

CSR Computer Proficiency:

Strong computer skills, including proficiency with Microsoft Office and Experience with AviMark Veterinary Software is a plus!

Multitasking:

Ability to juggle multiple tasks at once while maintaining a calm, positive demeanor under pressure.

Communication Skills:

Outstanding written and verbal communication skills.

Organizational Skills:

Exceptional attention to detail and organizational abilities, ensuring all client and patient information is accurate and up-to-date.

Bilingual:

Bilingual (Spanish preferred) is a plus!

Positive Attitude:

Outgoing, friendly, and enthusiastic personality with a genuine passion for helping both clients and their pets.

Professionalism:

A strong work ethic, punctuality, and the ability to work as part of a team are essential. Why Join Us? Competitive pay based on experience and education. Full-time position with opportunities for growth and advancement within the practice. PTO, a medical stipend for health, vision, or dental insurance, an annual uniform allowance, employee pet discount, and a retirement plan (details to be discussed during the interview process). A positive, upbeat workplace that values teamwork and client-centered care. How to

Apply:

If you are an experienced veterinary receptionist who thrives in a fast-paced, dynamic environment, we encourage you to apply today! Please submit your resume and/or a cover letter outlining your experience and why you're the perfect fit for our team. No phone calls or walk-ins, please. We look forward to hearing from you!

Job Types:

Full-time, Part-time Pay:

$15.00 - $20.00 per hour

Benefits:

Employee discount Paid time off Retirement plan Uniform allowance

Education:

High school or equivalent (Required)

Experience:

Veterinary Reception:

5 years (Required)

Language:

Spanish (Preferred) Ability to

Commute:

Sugar Land, TX 77478 (Required)

Work Location:

In person