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Other duties as assigned. Education and/or
VH
Valley Health Systems
Practice Manager - Wayne
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Scorecard
Based on West Virginia data
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What they do
A Medical Practice Manager manages a medical practice office for a group of physicians or other health care providers. Works with clinicians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.
$84,346 / year median in West Virginia
+1% projected growth
Job Description
Job Summary:
The Practice Manager is responsible for the comprehensive oversight of business, practice management, and clinical operations at the healthcare facility. This role involves coordinating both front office and clinical activities to ensure efficient patient care delivery and adherence to organizational standards. Excellent communication and supervisory skills are essential for success in this role.Essential Duties and Responsibilities:
Operational Management:
Oversee the day-to-day operations of the healthcare facility, including opening and closing procedures, mail handling, and accounts receivable processing. Coordinate provider schedules and staff assignments to optimize patient service and accessibility. Maintain inventory of supplies and equipment necessary for center operations and coordinate with vendors as needed.Staff Supervision:
Provide general supervision to both office and clinical staff, ensuring adherence to quality standards, patient flow management, and professionalism. Delegate responsibilities effectively and establish clear expectations for performance and conduct. Participate in the hiring, orientation, and training of new staff members.Clinical Oversight:
Collaborate with clinical staff to ensure the delivery of quality patient care, including patient education, counseling services, and adherence to clinical protocols. Maintain compliance with confidentiality policies, including HIPAA regulations, and oversee the maintenance of patient records and data collection systems.Communication and Coordination:
Serve as a liaison between the healthcare facility and external stakeholders, including other Valley Health sites, community organizations, and health agencies. Facilitate effective communication among staff members and administration through regular meetings and updates. Address patient concerns and complaints promptly to ensure a high level of customer satisfaction.Maintenance and Safety:
Coordinate maintenance services to ensure a safe and sanitary environment for patient care delivery. Communicate maintenance and capital needs to the appropriate teams and oversee their resolution. Uphold safety protocols and procedures to promote a secure working environment for staff and patients.Other duties as assigned. Education and/or