A Medical Records or Coding Supervisor oversees the work of technicians and medical coders, manages healthcare records and ensures that patient information is safely and accurately maintained. Works in a healthcare facility or hospital.
Exempt/Non-Exempt, as applicable Mount Joseph of Waterville is seeking a Medical Records Supervisor / Unit Operations Coordinator to oversee medical records, unit clerical operations, nursing supply coordination, insurance review support, and compliance-related documentation processes within our skilled nursing and long-term care environment. The ideal candidate is organized, detail-oriented, collaborative, and comfortable working in a fast-paced healthcare setting. This position plays an important role in maintaining accurate, secure, and survey-ready medical records while supporting efficient unit operations and communication across departments. Key Responsibilities Oversee the maintenance, accuracy, confidentiality, and security of resident medical records. Support electronic medical record system access, staff education, workflow improvements, and documentation compliance. Supervise unit clerks and promote consistent clerical processes across facility units. Coordinate nursing supply ordering, inventory tracking, par levels, audits, and emergency supply readiness. Track insurance authorizations and reviews while communicating updates with nursing, therapy, administration, and insurance providers. Conduct routine audits, maintain audit logs, support regulatory readiness, and assist with corrective action tracking. Generate reports and support Quality Assurance and Performance Improvement initiatives. Collaborate with nursing leadership, MDS, therapy, social services, and the business office to support resident care operations. Qualifications Experience in long-term care or a skilled nursing facility required. Experience in medical records, health information management, clinical documentation, or a related field preferred. Supervisory experience preferred. Knowledge of CMS regulations, HIPAA requirements, and healthcare documentation standards. Experience with electronic medical record systems; PCC experience preferred. Strong organizational, communication, auditing, leadership, and problem-solving skills. Ability to move throughout the facility and perform light to moderate lifting related to supply management. Why Join Us? This role offers the opportunity to make a meaningful impact by supporting accurate clinical documentation, regulatory compliance, and efficient daily operations in a resident-centered healthcare environment.
