SENIOR CLERK

Requisition No:

875076

Agency:

Department of Health Working Title:

SENIOR CLERK

• 64045550

Pay Plan:

Career Service Position Number:

64045550

Salary:

$34,759.92 annually

Posting Closing Date:

05/14/2026 Total Compensation Estimator Tool

OPEN COMPETITIVE

DeFuniak Springs, FL

• pending classification update

• Your Specific Responsibilities:

  This position is under the direct supervision of the Office Operations Manager II
• SES.

The incumbent in this position is identified as a highly sensitive position and is responsible for receiving money and performing tasks involving financial trust. This position requires a background screening and fingerprinting. This position is identified as a key custodian for designated areas. Adheres to Information Security policies and procedures. Serves as Medical Records Custodian and ensures all outgoing and incoming Medical Records Requests are tracked, logged, scanned into HMS EHR system and processed within 5 business days of receipt. Monitors and processes hosted fax received and Electronic Health exchange documents. Also responds within 2 business days to any portal inquiries. Performs Clinic Clerical Support by maintaining smooth clinic flow by adhering to the daily appointment schedule; greeting and acknowledging clients when registering for clinic appointments to ensure the clients are checked-in timely according to Department policy and procedure; preparing medical charts prior to client appointments adhering to Records Management System guidelines; verifying and updating patient/client information and payor information into the HMS database system prior to routing patients/clients through clinic; conducting financial interviews with clients to determine eligibility and sliding fee scale; following the Information Security policies and procedures for all Health Department programs; providing routine information to patients/clients regarding appointments, programs, clinic schedules, medical release forms as requested adhering to records management guidelines; ensuring the process for request for patient medical records are completed timely, within 5 days of receiving the requested from outside sources; ensuring Pre-booked appointment charts are worked up for assigned provider, patient appointment reminders are called the prior day to confirm appointment along with updating result in notepad in patient's chart; performing cashier functions which includes collecting minimum fee, collecting payments according to clients sliding fee scale, and collecting payments from clients who have an outstanding balance; ensuring correct ICD-10 services codes are recorded into HMS system as recorded on the billing encounter, along with issuing receipt to patients at time of service. Determine eligibility for Presumptive Eligibility for Pregnant Women following the Medicaid (PEPW) Guidelines. Completes PEPW applications according to Federal guidelines within 5 business days from the date of application using the Florida Integral System generating immediate temporary Medicaid, if eligible. Monitors interior and exterior areas of facilities reporting areas that need maintenance or repair reporting need to the appropriate staff. Completes time entry and EAR entry within DOH policy. Required to work indeterminate periods of time during a disaster. May be required to travel in personal car to provide clerical support at satellite clinics, required to work evenings and weekends shifts as needed in order to support clinic operations. Serve on Health Department committees as requested and actively participate in Departmental and CHD Staff Meetings. Attend out of town training sessions and/or program meetings on DOH updates. Performs all other duties as assigned by immediate supervisor.

Required Knowledge, Skills, and Abilities:

Knowledge of correct spelling, punctuation and grammar usage. Skill in typing and utilization of computers. Ability to alphabetized and file. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to correct spelling, punctuation and grammar. Ability to type letters, memoranda and other standard business forms in correct formation. Ability to operate general office equipment. Ability to lift and carry 25 pounds. Knowledge and skills to operation computers. Knowledge of Microsoft Office Suite. Ability to scan and store documents accurately in an electronic format. Customer service skills.

Qualifications:

Minimum

• Valid Driver's License Preferred
• Previous medical records experience, previous clerical experience, previous customer service experience.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration:

We use teamwork to achieve common goals & solve problems.

A ccountability:

We perform with integrity & respect.

R esponsiveness:

We achieve our mission by serving our customers & engaging our partners.

E xcellence:

We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DeFuniak Springs The Benefits of Working for the

State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click www.myfrs.com); Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

SENIOR CLERK 3.5 3.5

out of 5 stars De Funiak Springs, FL 32433 $34,759.92 a year State of Florida

• Department of Health 2,085 reviews $34,759.

92 a year

Requisition No:

875076

Agency:

Department of Health Working Title:

SENIOR CLERK

• 64045550

Pay Plan:

Career Service Position Number:

64045550

Salary:

$34,759.92 annually

Posting Closing Date:

05/14/2026 Total Compensation Estimator Tool

OPEN COMPETITIVE

DeFuniak Springs, FL

• pending classification update

• Your Specific Responsibilities:

  This position is under the direct supervision of the Office Operations Manager II
• SES.

The incumbent in this position is identified as a highly sensitive position and is responsible for receiving money and performing tasks involving financial trust. This position requires a background screening and fingerprinting. This position is identified as a key custodian for designated areas. Adheres to Information Security policies and procedures. Serves as Medical Records Custodian and ensures all outgoing and incoming Medical Records Requests are tracked, logged, scanned into HMS EHR system and processed within 5 business days of receipt. Monitors and processes hosted fax received and Electronic Health exchange documents. Also responds within 2 business days to any portal inquiries. Performs Clinic Clerical Support by maintaining smooth clinic flow by adhering to the daily appointment schedule; greeting and acknowledging clients when registering for clinic appointments to ensure the clients are checked-in timely according to Department policy and procedure; preparing medical charts prior to client appointments adhering to Records Management System guidelines; verifying and updating patient/client information and payor information into the HMS database system prior to routing patients/clients through clinic; conducting financial interviews with clients to determine eligibility and sliding fee scale; following the Information Security policies and procedures for all Health Department programs; providing routine information to patients/clients regarding appointments, programs, clinic schedules, medical release forms as requested adhering to records management guidelines; ensuring the process for request for patient medical records are completed timely, within 5 days of receiving the requested from outside sources; ensuring Pre-booked appointment charts are worked up for assigned provider, patient appointment reminders are called the prior day to confirm appointment along with updating result in notepad in patient's chart; performing cashier functions which includes collecting minimum fee, collecting payments according to clients sliding fee scale, and collecting payments from clients who have an outstanding balance; ensuring correct ICD-10 services codes are recorded into HMS system as recorded on the billing encounter, along with issuing receipt to patients at time of service. Determine eligibility for Presumptive Eligibility for Pregnant Women following the Medicaid (PEPW) Guidelines. Completes PEPW applications according to Federal guidelines within 5 business days from the date of application using the Florida Integral System generating immediate temporary Medicaid, if eligible. Monitors interior and exterior areas of facilities reporting areas that need maintenance or repair reporting need to the appropriate staff. Completes time entry and EAR entry within DOH policy. Required to work indeterminate periods of time during a disaster. May be required to travel in personal car to provide clerical support at satellite clinics, required to work evenings and weekends shifts as needed in order to support clinic operations. Serve on Health Department committees as requested and actively participate in Departmental and CHD Staff Meetings. Attend out of town training sessions and/or program meetings on DOH updates. Performs all other duties as assigned by immediate supervisor.

Required Knowledge, Skills, and Abilities:

Knowledge of correct spelling, punctuation and grammar usage. Skill in typing and utilization of computers. Ability to alphabetized and file. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to correct spelling, punctuation and grammar. Ability to type letters, memoranda and other standard business forms in correct formation. Ability to operate general office equipment. Ability to lift and carry 25 pounds. Knowledge and skills to operation computers. Knowledge of Microsoft Office Suite. Ability to scan and store documents accurately in an electronic format. Customer service skills.

Qualifications:

Minimum

• Valid Driver's License Preferred
• Previous medical records experience, previous clerical experience, previous customer service experience.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration:

We use teamwork to achieve common goals & solve problems.

A ccountability:

We perform with integrity & respect.

R esponsiveness:

We achieve our mission by serving our customers & engaging our partners.

E xcellence:

We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DeFuniak Springs The Benefits of Working for the

State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click www.myfrs.com); Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.