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at MAXIMUS in Boise, Idaho, United States

RN Health Specialist - CDC INFO (bilingual, remote, temporary)

Pay: Not specified

Posted: 6 days ago

Location: Boise, ID (Remote)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/1/2026

Career Insights for Medical Records / Health Information Technician

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What they do

A Medical Records or Health Information Technician works with data from medical records to process, maintain, compile, analyze and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system and reporting standards

$61,631 / year median in the U.S.

+10% projected growth

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Job Description

at MAXIMUS in Boise, Idaho, United States Job Description Maximus is recruiting for a call center, Health Specialist (RN) Registered Nurse, to support our

CDC INFO

(Center for Disease Control) program.

CDC INFO

is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals.

CDC INFO

offers customer service via phone, email, and chat to provide the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics. The ideal candidate will thrive in a fast-paced contact center environment and be comfortable handling health-related inquiries. Strong listening, communication, and research skills are essential to follow established scripts and protocols, navigate approved resources, and provide clear, accurate, and professional guidance while maintaining quality and compliance standards. Training Schedule Monday

Friday 8:00 AM to 4:30 PM Eastern Time Work Schedule Must be flexible and available to work Monday
Friday 8:00 AM
4:30 PM or 11:30 AM
8:00 PM
100% attendance throughout the entire training period is required.

Equipment Requirements This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, & headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)

Essential Duties and Responsibilities:

Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
Provides medical subject matter expertise.
Performs advanced database searches.
Composes documents, reports, and correspondence.
Documents all incoming inquiries.
Participates in special projects as required. Minimum Requirements
High School diploma or equivalent with 2-4 years of experience.
May have additional training or education in area of specialization.
Must be fluent in English and specified secondary language.

Essential Duties and Responsibilities:

Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
Provides medical subject matter expertise.
Performs advanced database searches.
Composes documents, reports, and correspondence.
Documents all incoming inquiries.
Participates in special projects as required. Education, Experience and Skills
Experience in medical, scientific or public health discipl To view full details and how to apply, please login or create a Job Seeker account