A Medical Records or Health Information Technician works with data from medical records to process, maintain, compile, analyze and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system and reporting standards
$18.00-$20.50/hour Health, dental, and vision insurance Employer-funded pension & life insurance 403(b) retirement plan Paid time off, paid holidays, and bereavement leave Professional development opportunities
The Opportunity:
Whittier Street Health Center is seeking a part-time Medical Records Technician to join our team. In this role, you will support the organization by maintaining accurate patient records, processing medical record requests, scanning and organizing documentation, and ensuring patient information is handled with accuracy and confidentiality. This position plays an important role in supporting high-quality, patient-centered care by ensuring providers and care teams have access to complete and accurate medical information.
Key Responsibilities:
Process internal and external medical record requests while ensuring confidentiality and compliance with HIPAA guidelines. Prepare, scan, upload, and organize patient documentation within the electronic medical record (EMR) system. Verify patient information and ensure records are accurate, complete, and properly maintained. Retrieve, track, and prepare medical records for patient care, audits, and reviews. Identify and resolve missing, incomplete, or misfiled documentation. Respond to phone calls and assist patients, staff, and external requestors as needed. Support daily department operations, including mail processing, record maintenance, and administrative tasks.
Qualifications:
Associate's degree or higher preferred. Minimum of one year of medical records, health information, or healthcare administrative experience preferred. Experience with electronic medical record (EMR/EHR) systems preferred. Knowledge of medical records processes, scanning, documentation management, and release of information preferred. Understanding of HIPAA guidelines and patient confidentiality requirements. Strong computer skills, attention to detail, and organizational abilities. Excellent communication skills and ability to work effectively with patients and healthcare teams. Join Our Team! Whittier Street Health Center is dedicated to advancing health equity and delivering high-quality, culturally responsive care. We are committed to building a diverse, inclusive workplace where every team member contributes to improving the health and well-being of our community. If you're ready to make a meaningful impact, we'd love to hear from you. #indlp
Pay:
$18.00 - $20.50 per hour
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): How many years of experience do you have working in medical records, health information management, or a healthcare administrative role? Do you have experience using an electronic medical record (EMR/EHR) system to scan, upload, retrieve, or manage patient documentation? Do you have experience handling confidential patient information and following HIPAA/privacy guidelines? This is a part-time (24 hours weekly), onsite position in Roxbury, MA. Are you able to reliably commute and work this schedule?
