Assists with mail processing.
Track and monitor denial/audit release requests from the billing, denials and coding teams in all formats � mail, email, fax.
Assists in preparing appeals to include mailing, faxing and uploading to provider portals.
Submit and monitor medical record requests for specific payor requirements (such as Predictive modeling) to ensure timeliness in response.
Abide by HIPAA and Covenant Values
Demonstrate excellent customer service
May be required to work with outside vendors, payer contacts or others when working to improve processes
Required to work on spreadsheets, graphs, Microsoft Office or other forms and documents
Participating in Process Improvement activities
Active participant on Denials Audit Committee, including compiling analytics and providing feedback to the group.
Complete other projects or tasks as needed or assigned.

Qualifications Other Information:

Associate degree required
RHIA/RHIT or eligible for accreditation preferred
Medical terminology required
Knowledge of healthcare, HIM, Coding and Epic is strongly desired
Experience in a healthcare setting preferred
Preference will be given to those individuals with previous medical record experience in an acute care setting
Must demonstrate a positive and enthusiastic attitude in all interactions Knowledge/Skills/Abilities
Excellent time management to achieve maximum productivity
Ability to prioritize workload and complete tasks on time
Must be independent and self-motivated with a sound ability to reason and solve problems
Must be able to demonstrate a positive and enthusiastic attitude in all interactions
Must possess initiative and appropriate technical skills necessary to keep abreast of the latest legal developments regarding confidentiality, right to privacy and release of information.
Must be able to communicate well, both verbally and in writing with patients, attorneys, physicians, government agencies, other health care facilities, insurance representatives, and the public
Excellent customer service skills
Attention to detail and accuracy is required. Working Conditions / Physical Demands
Ability to maintain regular punctual attendance consistent with ADA, FMLA and other federal, state and local standards
Constant sitting, handling, fingering, feeling, talking and hearing
Constant near, midrange and far vision
Constant lifting 0-10 lbs Frequent depth perception, color and field vision
Frequent standing, walking, sitting and far vision.
Occasional lifting, pushing, pulling, stooping, kneeling, crouching, crawling, twisting, or reaching
Occasional lift up to 50 lbs Why Work at Covenant HealthCare At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation.

We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our benefits include:

Comprehensive medical, dental, and vision coverage
Retirement plans with employer match
Paid time off to support work-life balance
Employee wellness programs and mental health support
Tuition reimbursement, university discounts, and professional development opportunities How to Apply Submit your resume and any required documents with your application.

A resume is required. Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call. Why Work at Covenant HealthCare At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our benefits include:

Qualifications:

Other Information:

Associate degree required
RHIA/RHIT or eligible for accreditation preferred
Medical terminology required
Knowledge of healthcare, HIM, Coding and Epic is strongly desired
Experience in a healthcare setting preferred
Preference will be given to those individuals with previous medical record experience in an acute care setting
Must demonstrate a positive and enthusiastic attitude in all interactions Knowledge/Skills/Abilities
Excellent time management to achieve maximum productivity
Ability to prioritize workload and complete tasks on time
Must be independent and self-motivated with a sound ability to reason and solve problems
Must be able to demonstrate a positive and enthusiastic attitude in all interactions
Must possess initiative and appropriate technical skills necessary to keep abreast of the latest legal developments regarding confidentiality, right to privacy and release of information.
Must be able to communicate well, both verbally and in writing with patients, attorneys, physicians, government agencies, other health care facilities, insurance representatives, and the public
Excellent customer service skills
Attention to detail and accuracy is required. Working Conditions / Physical Demands
Ability to maintain regular punctual attendance consistent with ADA, FMLA and other federal, state and local standards
Constant sitting, handling, fingering, feeling, talking and hearing
Constant near, midrange and far vision
Constant lifting 0-10 lbs Frequent depth perception, color and field vision
Frequent standing, walking, sitting and far vision.
Occasional lifting, pushing, pulling, stooping, kneeling, crouching, crawling, twisting, or reaching
Occasional lift up to 50 lbs Why Work at Covenant HealthCare At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation.

Our benefits include:

Comprehensive medical, dental, and vision coverage Retirement plans with employer match Paid time off to support work-life balance Employee wellness programs and mental health support Tuition reimbursement, university discounts, and professional development opportunities How to Apply Submit your resume and any required documents with your application. A resume is required . Applicants will receive confirmation that their application has been received. 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